Ofgem price cap: What to do if your energy bills shoot up February 21, 2019 Around 11m customers are facing higher energy bills from April, as SSE became the last of the Big Six energy suppliers to hike tariffs this morning. The energy firms have said that they need to put up prices as they are squeezed by higher wholesale costs. Read more: Households told to cough up as Ofgem [...]
As competition heats up, meet the energy company taking on the Big Six by cutting consumption January 14, 2019 You know the drill: energy companies lure you in with a cheap introductory rate, and once it expires, you’ve either got to repeat the hassle of shopping around for a new deal, or you’re automatically moved onto the provider’s expensive default tariff – otherwise known as the standard variable rate (SVR). This isn’t a glitch [...]
Scottish Power goes with the wind as Drax Group completes takeover of portfolio January 2, 2019 Drax Group has completed its £702m takeover of power plants from Scottish Power as the company moves towards ending its coal-based production before 2025. The deal, which was first announced in October, sees Drax take control of the Cruachan pumped storage hydro facility and a plant which turns waste into biomass. The plants have helped [...]
British Gas owner Centrica names industry veteran Charles Berry as new chair October 31, 2018 21 Centrica, the parent company of British Gas, has appointed industry veteran Charles Berry as its next chairman. Berry is currently chairman of international engineering group Weir and will take up his new position on February, replacing Rick Haythornthwaite, who has held the role for six years and announced earlier this year that he intended [...]
UK’s largest energy companies saw profits drop in 2017 October 11, 2018 The profit and market share of the UK's six largest energy suppliers dropped as more customers switched providers last year. Annual profits dropped by 10 per cent to £900m last year, the first fall since 2014, according to a report by energy industry regulator Ofgem, following an increase in competition. Read more: DEBATE: Does the energy market [...]
Ofgem investigates complaints handling at four energy firms, calling industry performance ‘unacceptably low’ September 27, 2018 Ofgem today announced it has opened investigations into four energy firms' complaints procedures, blasting the industry's performance on handling complaints as “unacceptably low”. The watchdog is investigating complaints handling at First Utility, Ovo Energy, Utilita and Scottish Power. Read more: SSE share price suffers as it issues profit warning It has also demanded that [...]
Npower, EDF Energy, E.On UK, Scottish Power and SSE to follow British Gas price cuts July 15, 2015 Analysts forecast last night that Britain’s remaining big five energy groups will quickly follow British Gas and cut gas prices for a further 28m households. British Gas, owned by Centrica, yesterday cut gas bills by five per cent – the second reduction in six months. The cut will come into effect for its [...]
Energy suppliers defend pricing despite government criticism June 1, 2015 Energy secretary Amber Rudd has told the “big six” energy companies to cut bills for consumers, saying the firms can no longer claim they are burdened by the promise of a Labour-led price freeze. Rudd sent letters to the six suppliers – British Gas, EDF Energy, E.On UK, npower, Scottish Power and SSE – on [...]
These are Britain’s most complained about energy suppliers – Scottish Power, Npower, E.On, British Gas and SSE ranked May 15, 2015 Complaints about the energy supplier Scottish Power rocketed an astonishing 588 per cent in 2014 with the company receiving the most complaints ever recorded by a single energy firm. Customers of Scottish Power have suffered issues with a new billing system that meant some didn't receive their bill while others struggled to resolve problems. It spurred [...]
Ofgem slaps a selling ban on Scottish Power for poor customer service March 4, 2015 British energy company Scottish Power was yesterday given a temporary selling ban after an investigation launched by Ofgem in November found the company was not delivering the levels of service customers deserve. Iberdrola-owned Scottish Power, one of the Big Six energy firms, is now barred from proactive selling for a 12-day period. The watchdog said [...]