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Insurance

  • Cyberattacks hit UK businesses with £3.7bn in legal costs last year

    Business

    Large UK businesses were forced to fork out £3.7bn to defend legal action brought by shareholders last year over cyberattacks, according to new research from insurance giant Gallagher and the Centre for Economics and Business Research (CEBR).  Cyberattacks cost firms with over 250 employees an estimated £11.7bn in total, with litigation being the second largest [...]

    The board unaminously agreed to extend Norman's position as Chair
  • From the ashes of the Great Fire, London’s insurance industry was born

    Opinion

    London is not only the birthplace of modern insurance, but the world's leading reinsurance market. Let's celebrate it, says Susan Langley.

    Historic illustration of the Great Fire of London, depicting flames consuming buildings with smoke billowing into the sky
  • Revealed: The 2026 City AM Awards Winners

    Business

    Around 500 guests enjoyed a night of celebration at London’s Guildhall on Wednesday 6 May where the winners of the 2026 City AM Awards were crowned. From 60 finalists across 12 categories, the judges chose their champions. Personality of the Year Greg Jackson CBE The entrepreneur and CEO of Octopus Energy has become one of [...]

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  • Vertu Motors lands multi-million payout from JLR cyber-attack

    April 30, 2026

    Vertu Motors has landed a multi-million pound payout after suffering from the disruption caused by a cyber-attack at Jaguar Landrover. The AIM-listed car dealership said it was able to agree a £3.9m business interruption claim from its insurers after the attack “disrupted JLR vehicle supply, parts availability and connected systems used by JLR franchised retailers.” [...]

  • Lloyds hit with highest FCA complaints as finance firms fork out £240m

    April 28, 2026

    Lloyds Banking Group led the pack as the most complained about financial services group in the second half of 2025 as the industry forked out a near-quarter of a billion pounds to dissatisfied customers. Across its subsidiaries, the FTSE 100 giant was hit with a storm of 187,516 grievances to the UK’s financial watchdog in [...]

  • End of the runway for Gatwick as top court kicks out insurance lifeline 

    April 22, 2026

    Gatwick Investment’s appeal against insurance giant Liberty Mutual has been struck down over whether insurers can deduct government furlough payments from business claims.  The Supreme Court ruled that insurers do not have to pay an estimated £1bn to the hospitality and leisure companies involved in the case that suffered financial losses during the pandemic because [...]

  • Admiral CEO attributes FTSE giant’s staff retention to share awards scheme

    April 22, 2026

    FTSE 100 insurance giant CEO Milena Mondini tells senior reporter Maria Ward-Brennan that Admiral’s share awards plan has significantly contributed to staff retention. Admiral Group stands out as one of the UK’s most successful insurance companies, with an internal focus on staff retention and employee happiness. CEO Milena Mondini told City AM, “We wanted people [...]

  • JP Morgan poaches Monzo’s banking officer to head up Chase UK

    April 17, 2026

    JP Morgan has poached a top executive from Monzo to head up Chase UK. The Wall Street giant has hired Kunal Malani, who has served as chief banking officer at Monzo since 2020, to lead its UK-based digital banking service. Malani has had stints at Barclays and HSBC in his retail banking career before heading [...]

  • New insurance products for female sports stars must cover fertility care

    April 12, 2026

    With changes to insurance products for female sports stars incoming, Dr Mireia Galian says women can’t be undermined though a lack of consideration for fertility support Maintaining good health and wellbeing goes hand in hand with performance for elite athletes. But for women, there’s an added layer. Women’s health and biology – such as natural [...]

  • Jet fuel crisis sparks rush for travel insurance as airlines warn of Summer cancellations

    April 7, 2026

    Interest in travel insurance has spiked over the last month after airline bosses warned of cancelled flights amid shortages of jet fuel due to the ongoing energy crisis. Thousands of flights have been cancelled, and more cuts are planned, as global airlines struggle with surging fuel costs and supply issues caused by the war in [...]

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