Thousands of accounts linked to Disney’s new streaming service have reportedly been hacked after scammers preyed on eager subscribers.
Since Disney Plus launched last week, hackers have stolen thousands of accounts and put them up for sale on the dark web, according to an investigation by Zdnet.
Scores of customers took to social media to complain that scammers had gained access to their account and changed the email and password, leaving them locked out.
Some victims also complained that they had been trying to contact Disney’s customer service department for hours, but had not received any help.
Disney has been contacted for comment.
The cybersecurity saga is a further blow for the media giant, whose eagerly-anticipated streaming launch was marred by technical problems.
Nevertheless, Disney last week said it had secured more than 10m subscribers in its first day.
The streaming service, which boasts a vast catalogue of hit films and TV shows, initially launched in the US, Canada and the Netherlands, and will be rolled out in the UK on 31 March.
The family-orientated streaming service is priced at $6.99 per month or $69.99 per year, undercutting Netflix.
Main image credit: Getty