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ofcom

  • Ofcom fines BT for being ‘ill-prepared’ on fault which stopped 14,000 calls to 999

    July 22, 2024

    The watchdog found that the UK's largest telecoms company lacked the ability to deal with the level of demand "reasonably expected".

  • Ofcom stomps out inflation-linked price rises for phone and broadband contracts

    July 19, 2024

    Telecoms regulator Ofcom has expressed concern that the old practice left customers dealing with financial uncertainty.

  • Royal Mail: Postal votes boost revenue at IDS as ‘Czech Sphinx’ Kretinsky commits to six-day service

    July 18, 2024

    The owner of Royal Mail has pointed to record levels of postal votes and campaigning literature as being the forces behind sizeable increases in volumes and revenue, as its bidder re-committed to the universal service obligation for at least five years.

  • Royal Mail owner finally delivers annual results… and news of an Ofcom probe

    May 24, 2024

    Regulators have launched an investigation into Royal Mail after it delivered less than three quarters of first class post on time in the last year.

  • BT fined millions for failing to give customers contract information

    May 22, 2024

    BT refeused to make the changes even after it was told to by the regulator.

  • Ofcom chairman says no more ‘free ride’ for social media companies

    May 12, 2024

    "It’s become a bit of a Wild West in some corners of the internet and on social media," Ofcom's chairman said this weekend.

  • Onlyfans: Ofcom launches investigation into underage access to adult site’s content

    May 1, 2024

    "We are also investigating whether Onlyfans failed to comply with its duties to provide complete and accurate information," Ofcom said.

  • Royal Mail continues drive to scrap Saturday post after union bends

    April 30, 2024

    Royal Mail's proposals include a slower first-class service and reducing the number of delivery days from six to three.

  • Union appears to support Royal Mail proposals to end Saturday post

    April 28, 2024

    The Communication Workers Union (CWU) had been a major obstacle to Royal Mail's efforts to reduce its loss-making daily deliveries. 

  • London connectivity blackouts cost businesses nearly £6bn

    April 23, 2024

    London businesses have lost almost £6bn over the past year due to connectivity outages, new data has revealed.

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