These are Britain’s best companies for customer service: First Direct, Amazon and John Lewis July 15, 2015 Anyone who detests being taken for granted by a company will be pleased to know there's a list of firms offering shoppers the best customer service experience. Online bank First Direct scored 87 for the overall level of customer satisfaction, helping it overtake better-known brands such as Amazon and John Lewis in a ranking compiled [...]
Amazon Prime Day is here: These are the best lightning deals – including PlayStation, Xbox, HDTVs, Kindles July 15, 2015 Amazon is attempting to recreate the shopping frenzy that was Black Friday with a bumper day of sales and promotions for Prime members. Amazon Prime Day has more deals up for grabs than the shopping day back in November which sparked fisticuffs in supermarkets and record sales. The online retailer is offering customers around the [...]
Go Tell A Watchman: Harper Lee’s new novel becomes Amazon’s most pre-ordered book since Harry Potter and the Deathly Hallows July 10, 2015 Harper Lee's hugely anticipated novel Go Set A Watchman has become Amazon's most pre-ordered title since the final Harry Potter book, The Deathly Hallows. The novel is due to be published on 14 July – almost 55 years to the day Lee's debut came out to much acclaim. It went on to win the [...]
Amazon to launch new global shopping event “Prime Day” at midnight on 15 July to rival Black Friday July 6, 2015 Amazon is hoping to stir up the same shopping frenzy as Black Friday by launching of new global shopping day next week with hundreds of promotional deals. The online retail giant is turning 20 years old next week and as part of its celebrations it will launch Prime Day at midnight on 15 July, which [...]
Amazon’s UK sales jump by 14pc June 25, 2015 UK sales at online retailer Amazon rose 14 per cent to £5.3bn last year, as British consumers engaged in an online shopping bonanza. A filing with Companies House showed Amazon’s UK division recorded a profit of £34.4m during the period, paying out £11.9m in tax. UK sales accounted for 9.4 per cent of Amazon’s global [...]
Amazon wants to make talking to robots an everyday event with Echo June 25, 2015 Amazon is aiming to make talking to robots as normal an event as turning on the TV or checking your phone. The company has ambitious plans to make voice control ubiquitous in households and has started by launching the Amazon Echo, a wireless speaker you can control through voice commands by saying “Alexa”. Alexa is [...]
Online retail bonanza: Amazon’s UK sales jump 14 per cent June 25, 2015 UK sales at online retail goliath Amazon rose 14 per cent to £5.3bn last year, as British consumers engaged in an online shopping bonanza. Read More: Amazon says it “received no special tax treatment” after EU begins Luxembourg tax arrangement investigation A filing with Companies House showed Amazon's UK division recorded a profit of £34.4m during [...]
Amazon’s facing another EU investigation – this time its ebooks business is under the microscope June 11, 2015 Amazon is the latest US tech firm to face the scrutiny of regulators in Europe. The European Commission has opened a new investigation into the retail giant, this time putting its ebook business under the microscope. Brussels will be taking a closer look at Amazon's contracts with publishers and whether the deals are anticompetitive and [...]
As Jack Ma goes on a US charm offensive, does Alibaba pose a real threat to Amazon and Ebay? June 10, 2015 Mike van Dulken, head of research at Accendo Markets, says Yes In terms of sheer size, accounting for 80 per cent of all Chinese online shopping, with volume growth easily outstripping rival internet retailers thanks to 1bn items on offer to 350m buyers, and with 30m shipments made per day, fast-growing behemoth Alibaba represents a [...]
Amazon figures lifted by North American sales April 23, 2015 AMAZON.COM reported higher-than-expected revenue in the first quarter as sales jumped in North America, the e-commerce giant’s biggest market. Revenue rose 15 per cent to $22.7bn (£15.08bn), the company said yesterday. Analysts had, on average, expected revenue of $22.39bn. Sales from North America climbed 24 per cent to $13.4bn in the first quarter ended 31 [...]