BT calls for Ofcom inquiry into Sky July 9, 2015 BT has called on industry watchdog Ofcom to expand its Digital Communications Review to tackle Sky's dominance of the pay-television sector. “Sky has benefited from a situation where there’s been very little or weak regulation,” John Petter, chief executive of BT’s consumer division, said in a speech to the Broadcasting Press Guild in London. "Sky [...]
Ofcom fines EE £1m over customer complaints failings July 3, 2015 Ofcom has fined EE £1m for failures over how the telecoms group handled customer complaints. The investigation into EE – which includes when it was trading as 4GEE, Orange and T-Mobile – found that between July 2011 and April 2014 the company did not provide certain customers with accurate or adequate information about their [...]
Younger viewers are turning away from traditional television viewing and watching Netflix and iPlayer instead July 2, 2015 Only half of young people are watching broadcasts through live television. The figures are from media watchdog Ofcom’s latest research into the state of Public Service Broadcasters, released today. It found that viewers aged 16 to 24 years old are increasingly using online, on demand, streaming services such as Netflix, Amazon Instant Video, and the [...]
Sky says markets watchdog must look at BT Openreach June 30, 2015 Sky wants media regulator Ofcom to launch a full investigation into the UK’s broadband market and get the competition watchdog involved. Yesterday, Sky published the evidence it has submitted to Ofcom, which highlights what Sky considers to be the low quality service offered by BT’s Openreach division, which runs the UK’s telecoms network. Sky’s broadband [...]
Sky says markets watchdog must look at BT Openreach June 30, 2015 Sky wants media regulator Ofcom to launch a full investigation into the UK’s broadband market and get the competition watchdog involved. Yesterday, Sky published the evidence it has submitted to Ofcom, which highlights what Sky considers to be the low quality service offered by BT’s Openreach division, which runs the UK’s telecoms network. Sky’s broadband [...]
Sky wants the markets watchdog to investigate BT Openreach June 30, 2015 Sky wants media regulator Ofcom to launch a full investigation into the UK’s broadband market and get the competition watchdog involved. Yesterday, Sky published the evidence it has submitted to Ofcom, which highlights what Sky considers to be the low quality service offered by BT’s Openreach division, which runs the UK’s telecoms network. Sky’s broadband [...]
Broadband prices more important than speed for buyers June 29, 2015 Price, not speed, is the most important factor to customers when considering a broadband package, according to a new survey. Whether a package allowed unlimited usage or not was the next most important factor, before consumers considered speed. All those broadband adverts seem to not be having much effect though, as advertising is deemed the [...]
Sky requests competition inquiry into BT’s broadband dominance June 28, 2015 Sky has submitted a formal request to telecoms regulator Ofcom for a competition inquiry into BT. Read more: BT dismisses Sky claims with Champions League launch and big name signings The broadcasting company accuses its rival of making a series of errors in its Openreach division, which operates the national broadband network. It [...]
Here’s how Royal Mail wants to turn itself around: Targeted junk mail based on your online shopping June 22, 2015 It hasn't been an easy few months for Royal Mail since it went public – but now the company has a secret weapon: targeted junk mail based on your online shopping habits. The company has already begun a "secret pilot" with a large UK retailer, the Daily Mail reported, with mail sent to households if they so much [...]
TalkTalk moves to obstruct BT’s £12.5bn EE deal June 17, 2015 A fresh skirmish broke out between TalkTalk and BT yesterday, after BT published a consultancy report in support of its proposed £12.5bn takeover of EE. BT chief excecutive Gavin Patterson said the combination would create a “true UK digital champion”, while EE boss Olaf Swantee hit out at rivals who are trying to block the [...]