Is your phone operator the worst? Ofcom names and shames the most complained about providers September 15, 2015 Telecoms regulator Ofcom has today named and shamed the broadband, mobile, and landline providers who received the most complaints in the first quarter of 2015. Landline provider complaints per 1,000 customers (Source: Ofcom) Ofcom, which receives about 300 complaints a day from telecoms consumers, said EE was the biggest culprit when it came to [...]
Shot on iPhone: How smartphone cameras are changing the world September 14, 2015 If you've travelled on the underground in the last couple of months you might have seen some gorgeous sweeping landscapes, tumbling waterfalls and stunning vistas, all ‘Shot on iPhone 6’. A few years ago if the world’s biggest technology company wanted to do a global marketing campaign it would have hired the best photographers [...]
The evolution of mobile: From bricks and dumbphones to iPhones in 30 years September 1, 2015 You can’t even walk down the street without bumping into dozens of people talking, tweeting, taking Snapchats and hailing Ubers, all from the 5-inch smartphone screens they carry. London didn’t always look like this. In fact, it was 30 years ago this year that the very first British mobile phone call was made on [...]
ITV share price falls as Ofcom rules Britain’s Got Talent “misled” viewers over Jules O’Dwyer & Matisse and Chase dog act August 18, 2015 ITV has been forced to offer viewers a refund after its flagship show Britain's Got Talent was slammed for breaching the code over winning act Jules O'Dwyer and her performing dog Matisse. The broadcaster failed to ensure viewers were not “materially misled” around the act, in which a doggy double called Chase walked across [...]
Ofcom mobile signal checker: One simple map showing UK’s mobile coverage by poscode for EE, O2, Vodafone and Three’s voice calls, 3G and 4G August 13, 2015 Where has the best and worst mobile signal? We already know that London's kitchens are officially dead zones, but when you're heading on holiday, moving house or considering switching network, it's pretty difficult to tell. Now Ofcom has put together possibly the most comprehensive map of the state of the UK's mobile network coverage, including voice calls, [...]
Huge age divide in smartphone internet access as only one in three aged 65 and over use mobile internet August 6, 2015 The age divide in internet access is even more extreme than you might imagine. Essentially all young adults in the UK use smartphones to go online, but among those aged 65 and up, that figure dwindles to less than one in three. 96 per cent of adults aged 16 to 24 accessed internet “on the [...]
Britain’s now a smartphone and selfie nation, Ofcom report finds August 6, 2015 If you feel like smartphones are taking over, you're not wrong. The nation is now using smartphones to get online more than any other device for the first time in history. The smartphone has snatched the crown from laptops as the device people said was the most important for getting online – 33 per cent [...]
BT’s profits rise ahead of sports pay-TV launch July 31, 2015 BT Group yesterday posted a solid rise in first-quarter profits and said it is on track to meet full-year expectations, thanks to strong demand for its superfast fibre broadband and a flurry of customers signing up for its new pay-TV football coverage. The telecoms company pulled in 217,000 new super-fast fibre broadband customers and 60,000 [...]
BT shrugs off break-up talks to increase profit before tax by 16 per cent July 30, 2015 The likes of Sky may be after its head, but that hasn't prevented BT from posting a 16 per cent rise in pre-tax profit, despite a modest fall in revenue. BT's share price fell three per cent in mid morning trading following the announcement. The figures The telecoms giant reported a two per cent fall [...]
Broadcaster Sky grows audience and revenue after acquiring companies in Germany and Italy July 30, 2015 BT? What BT? Sky's customer demand hit record levels in 2015, despite the company's squabbles with its rival. The figures Sky’s group adjusted revenue increased five per cent to £11.3bn in the year to the end of June, compared to £10.8bn a year before. Profits before tax at the broadcaster increased six per cent to [...]