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Ryanair says better customer service has increased passenger numbers September 10, 2014 Ryanair has said improvements to customer service- which was largely non-existent before boss Michael O’Leary’s change of heart about his no-frills approach- has increased the number of passengers per flight by at least six compared to last year. The budget airlines chief finance man Howard Millar said better customer service and the way it sold [...]
Ryanair share price climbs as $10bn deal for 100 Boeing planes nears September 7, 2014 Ryanair isn’t keeping costs low when it comes to buying planes. The budget airline is said to be close to finalising a potential $10bn (£6bn) deal with Boeing for around 100 of its new 737 Max jetliners. Shares closed 0.75 per cent higher on Friday and a significant fleet announcement is due from both companies [...]
Ryanair’s passenger numbers soar to a record high in August September 3, 2014 OUTSPOKEN Ryanair boss Michael O’Leary stayed resolutely quiet yesterday as the budget airline announced record monthly traffic. Passenger numbers grew four per cent, from 9m in August 2013 to 9.4m in the same month this year, pushing shares in the group 1.57 per cent higher yesterday to close at €7.39. Marketing manager Kenny Jacobs attributed [...]
Ryanair share price rises as passenger numbers soar to a record high September 3, 2014 Outspoken Ryanair boss Michael O'Leary stayed resolutely quiet this morning as the budget airline announced record monthly traffic. Passenger numbers grew four per cent, from 9 million in August 2013 to 9.4 million in the same month this year, pushing shares up 1.35 per cent in early trading. Marketing manager Kenny Jacobs put the rise [...]
Ryanair’s revamp as it aims for business suits August 27, 2014 Budget airline Ryanair is looking to entice companies focused on their bottom line to choose its newly launched business class service, as it aims to become the default option for short-haul corporate travel. Ryanair, Europe’s largest no-frills airline, has attracted controversy in the past with mooted ideas of standing- only flights and charging to use [...]
Ryanair business class targets no-frills corporate travellers August 27, 2014 In its latest attempt to expand its no-frillls image – and boost its bottom line – Ryanair has announced plans to offer a business class service on flights. For the bargain price of £59.99, Ryanair Business Plus will offer corporate travellers flexible ticket changes, 20kg baggage allowance, priority boarding and premium seats. The low-cost carrier [...]
Ryanair boss Michael O’Leary in talks to takeover Cyprus Airways August 21, 2014 The outspoken boss of budget airline Ryanair will begin talks with the Cypriot government about a possible takeover of Cyprus Airways, despite previously claiming he was "not particularly interested" in buying the airline. Ryanair is one of a number of companies interested in the state-controlled, loss-making airline. At a press conference today (August 21), O’Leary [...]
EasyJet and Ryanair soar above turbulence with passenger rise August 6, 2014 Budget airlines easyJet and Ryanair yesterday reported jumps in passenger numbers for July. EasyJet enjoyed a 7.7 per cent growth in passenger number for July compared to the previous year –around 6.5m compared to 5.976. The passenger load factor increased by 1.3 percentage points to 92.2 per cent. The budget airline saw its third quarter [...]
Ryanair’s charm offensive pays off with 152 per cent profit rise July 28, 2014 A strong Easter performance and its new focus on customer service have been highlighted by Ryanair as some of the reasons it enjoyed an 11 per cent rise in revenue and a four per cent rise in passenger numbers in the first quarter. The buoyant results come after a string of less successful announcements, with [...]
Ryanair holidays on the rise but bikinis are out as “cabin crew stunners” calendar paused July 28, 2014 Michael “What part of ‘no refund’ don’t you understand” O’Leary took himself away from the job of airline spokesperson last year, after he announced the company would be replacing its notoriously unhelpful customer service strategy with something of a charm offensive. The secret weapon of said charm offensive was revealed as new chief marketing officer [...]