Student Adam Armstrong changed his name rather than pay £220 Ryanair fees after booking error June 5, 2015 Something must be rotten in the state of Ryanair when it turns out to be cheaper to change your name and buy a new passport than get the airline to correct a mistake on a ticket. But that is precisely what happened to Adam West – nee Armstrong. He was facing a charge of [...]
Ryanair sees the benefit of customer-friendly approach June 2, 2015 This week, I have considered the case of budget airline Ryanair. How is it that this once much- maligned brand has managed to post a leap in profits of 66 per cent to £623m, accompanied by a rise in share price of 5.4 per cent? The answer, one suspects, is in a concerted change [...]
Ryanair shareprice timeline: One chart showing how the budget airline boosted its profits May 26, 2015 Ryanair's net profits for the year increased by 66 per cent today as the budget airline celebrated its 30th birthday. Click on the image above for a larger version of the graphic. Its share price soared as the company announced its latest figures this morning, which beat analysts' expectations. For the 12 months up to [...]
Ryanair share price jumps as profit soars following new customer service programme May 26, 2015 Ryanair's share price soared this morning as it celebrated its 30th birthday with a 66 per cent increase in net profit for the year – beating analysts' expectations. The figures The low-cost carrier reported net profit of €867m (£614m) in the 12 months ended March 31 from €523m at the same period last year. Revenue rose more steadily [...]
Ryanair boss Michael O’Leary to seek CMA damages as Irish government gets green light May 17, 2015 Ryanair boss Michael O’Leary was fighting a rearguard battle with the Competition and Markets Authority (CMA) over the weekend as he sought to maintain his firm’s stake in Aer Lingus. The threat from O’Leary to seek damages from the regulator, made in the Telegraph, is the latest salvo in the long-running dispute. O’Leary has maintained [...]
Ryanair issues YouTube plea to David Cameron to end Airport Passenger Duty May 11, 2015 The election might be over, but that doesn’t mean we’re going to stop hearing about it anytime soon, especially now that Ryanair has got in on the act. The budget airline has released a video on its Youtube channel, congratulating David Cameron on keeping the top spot. However, like its leader Michael O’Leary, Ryanair never [...]
EasyJet suffers a hangover from French strikes as Ryanair surges ahead May 7, 2015 EasyJet managed to shake off the effects of French transport strikes to post a 3.8 per cent increase in passengers. The figures EasyJet said that, compared to April 2014, it had had 12 times (602) the number of flights cancelled, mostly due to air traffic control strikes in France. Nevertheless, the number of passengers flying [...]
Ryanair lays on the charm and sells more seats May 5, 2015 Budget airline Ryanair’s passenger numbers soared in April, jumping 16 per cent on the same month last year. During April, there were 9m Ryanair passengers, up from 7.8m in April 2014. Rolling annual traffic was up to 91.8m passengers. The Irish airline’s load factor, an industry measure of how much of an airline’s capacity is [...]
Ryanair’s been hacked for millions via Chinese bank April 29, 2015 Ryanair has been targeted by hackers who have stolen nearly $5m (£3.25m) from the airline's bank account. The cash was taken from the budget airline by electronic transfer via a Chinese bank, the Irish Times reports. Ireland's Criminal Assets Bureau is investigating the crime, which took place last week, and is working with authorities in [...]
Ryanair’s charm offensive is a breath of fresh air April 10, 2015 It’s no surprise Ryanair reported a 28 per cent increase in passenger number this week. Spokesman Kenny Jacobs put it best, when he attributed it to “not unnecessarily pissing people off”. Don’t get me wrong – I used to love reading chief executive Michael O’Leary’s latest ruse for making press noise: standing room only [...]