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Ryanair’s charm offensive pays off as traffic soars 20 per cent in December January 5, 2015 It looks like Ryanair's new PR strategy – stop trying to extract money at any available opportunity, stop actually swearing at customers – has worked a treat. The airline's traffic grew to just over six million passengers in December, a 20 per cent increase from the same period last year. According to figures released this [...]
Ryanair just revised up its 2015 profit forecast by €60m December 4, 2014 Ryanair’s share price soared more than eight per cent this morning as it revised its full-year profit forecast upwards by €60m (£47m). The budget airline said customer numbers increased in November, which it credited to its "Always Getting Better" campaign and it now expects more than 1m additional passenger numbers over the year. The firm [...]
Being nice pays off for Ryanair as profit soars by 32 per cent November 3, 2014 Budget airline Ryanair is finding that being nice really does pay off, after it revealed its half-year net profit rose a whopping 32 per cent to €795m (£621.6m) The company embarked on a customer service overhaul about a year ago, when chief executive Michael O’Leary vowed to stop “unnecessarily pissing people off”. Since then the [...]
Michael O’Leary: Ryanair CEO’s four lessons for business leaders November 3, 2014 Ryanair’s boss proves that plain speaking needn’t hold you back. Ryanair, the no frills budget airline, known for its hard-headed attitude to customer service, raised its profit forecast yesterday, after its half-year profits rose by a third. The news followed a profit warning a year ago, when guidance was slashed. Consistently low fares and [...]
Ryanair share price rises as it hikes profit forecast and lands 200 new planes November 3, 2014 Shares in budget airline Ryanair opened nearly two per cent higher after it posted pre-tax profits of €907m (£709m) for the half-year ended 30 September, a substantial rise on the €685m (£535.5m) the company enjoyed last year. Passenger numbers in the first half rose four per cent to 51.3m and revenue climbed nine per cent. [...]
Ryanair hit with €8.3m French fine over staff contract dispute October 28, 2014 Budget airline Ryanair is facing an €8.3m (£6.55m) fine in France after a court ruled the carrier had breached its labour laws. The appeal court turned down the airline’s bid to have the decision overturned, after French authorities fined it for avoiding social security payments in the country by putting workers on contracts in Ireland. [...]
Ryanair’s share price drops as the budget airline locks Michael O’Leary in for five years October 24, 2014 Ryanair chief executive Michael O'Leary might wind up some of his customers, but the board clearly love what he's doing for the budget airline. O'Leary – whose quotes include comparing the BA/Iberia merger to a pair of drunks leaning on each other and once admitted that passengers are “bombarded” with offers the minute they [...]
Two Ryanair planes clip wings after collision at Dublin Airport causing flight delays October 7, 2014 Two Ryanair planes have clipped each other while on the runways at Dublin Airport this morning, prompting an investigation by local authorities. The incident, which was tweeted about by at least one of the passengers, doesn't appear to have been too serious: minor delays have been reported but there is no suggestion of any [...]
Ryanair soars as passenger numbers rise to record high October 2, 2014 Budget airline Ryanair received a boost yesterday as it revealed passenger numbers in September had hit a new record high. Ryanair’s total passengers last month hit a record 8.5m, soaring by 400,000 compared to 8.1m in September 2013. The budget airline also saw its load factor, the percentage of seats occupied on flights, increase to [...]
Ryanair share price climbs as it raises its traffic forecast September 25, 2014 It's the Ryanair Annual General Meeting (AGM) today, so expect plenty of outspoken soundbites from chief executive Michael O'Leary. Until then, investors will have to make do with a statement issued by the airline this morning, saying it expects "slightly stronger traffic growth in the winter schedule" – 87 million passengers by the end [...]