Southern in £2.5m probe October 26, 2005 Soutern Water may have to pay up to £2.5m in compensation to customers after irregularities were discovered in its queries and complaints procedures. In an unprecedented move the company, which supplies water and sewerage services to 2.3m homes and businesses, has informed industry regulator Ofwat that it may have misled the watchdog over the level [...]
BA: Ryanair passengers ‘like freight’ October 20, 2005 British Airways boss Willie Walsh has shocked the airline industry with an attack on Ryanair boss Michael O’Leary. Walsh slammed the low-cost airline claiming that it treats its passengers worse than BA treats freight. In an interview with CityA.M. Walsh said: “I think we actually treat our freight better than he treats his passengers.” The [...]
Alstom tube contract under threat October 18, 2005 Transport for London, the body responsible for public transport in the capital, will seek legal advice this week in a bid to break the French company Alstom’s 20-year, £429m contract to build and maintain trains on the Northern Line. The Northern Line was suspended last Thursday after unions raised safety concerns about the emergency braking [...]