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Transport and infrastructure

  • London Waterloo train delays expected as two platforms close due to signalling problems

    July 23, 2015

    The closure of two platforms at Waterloo is expected to cause delays for rush hour commuters travelling from the station for the rest of the evening. A signalling problem has resulted in the closure of platforms three and four, resulting in delays as well as disruptions to normal routes. South West Trains which runs services [...]

  • The London Underground really is getting more crowded – here are the 10 busiest Tube stations

    July 23, 2015

    Think your trip to work is more crowded than it was? You’re not just imagining it. And yes, the throngs at Oxford Circus really are getting worse. Passengers passing through the Tube station increased 29 per cent between 2010 and 2014, and are now nearing the 100m mark. But the tourist hotspot isn't the only [...]

  • Travel chaos on Central Line as signal failure causes severe delays between White City and Leytonstone

    July 23, 2015

    Central Line commuters were fuming this morning after the line was suspended in parts and suffered severe delays across much of the capital.    Passengers complained of being stuck on the Tube without moving for 20 minutes this morning after a signal failure at Queensway halted the service between White City and Leystonstone. There are [...]

  • Thameslink Railway under fire after catering staff sacked with just four days’ notice

    July 22, 2015

    Thameslink Railway has come under fire for cancelling a catering contract as it takes on the Southern franchise, resulting in up to 70 job losses.    The contract, with Rail Gourmet, is being axed on Saturday ahead of the transfer of Southern's rail franchise over to Thameslink on Monday morning (27 July). Thameslink is thought [...]

  • Apple Pay UK: Where are people using it most? TfL races ahead

    July 22, 2015

    A week after Apple Pay's launch in the UK, and there's one spot where it's proving by far and away the most popular place to use. The contactless payment which lets you pay by simply swiping an iPhone or Apple Watch, attempts to make paying for stuff as quick and easy as possible, and there's no [...]

  • Knowing your flight rights: Passengers can be entitled to compensation when planes are delayed, cancelled or overbooked

    July 21, 2015

    With the holiday season now in full swing, many people will have to face the inevitable: delays at airports and disappointment with hotels.   Europe’s skies are more crowded than ever before. During July an average of 30,000 flights cross European airspace daily, and delays to one have a knock-on effect for other scheduled flights. [...]

  • TfL Tube strike: Talks over Night Tube action hit the buffers after RMT complains of serious breaches of safety

    July 20, 2015

    Crunch talks between trade unions and London Underground have ground to a halt, with just two weeks left to avert a second mass walk-out of the summer.   Unions had been due to resume talks this morning, yet the RMT shelved the negotiations after complaining of “serious breaches of safety protocols” on the Tube over [...]

  • Train delay compensation: How the new rules will make it more confusing for commuters to claim back for disrupted rail journeys

    July 20, 2015

    Yesterday changes were announced to the National Rail Conditions of Carriage – the rules governing rail travel in the UK. The idea was to make it easier for commuters to claw back refunds for delayed and cancelled trains.    All train operators are now obliged to offer passengers cash compensation rather than rail vouchers.That must [...]

  • Train delay compensation: New rules mean passengers can claim cash if rail journeys disrupted

    July 19, 2015

    Commuters will now be able to claim compensation for train delays in cold hard cash from today, as changes to the national rail travel rules come into effect. Passengers are entitled to claim a refund on their ticket if a train is more than 30 minutes late, but that has previously come in the form [...]

  • Apple Pay fail: If your iPhone or Apple Watch battery dies on the Tube, TfL says you’ll have to stump up the maximum fare

    July 16, 2015

    The cracks in Apple's new contactless system (or perhaps, more specifically, the lifetime of its devices' batteries) are starting to show.    As part of a detailed set of advice for commuters using their iPhones and Apple Watches to effortlessly waft through ticket barriers on the Tube, TfL has warned of the very real possibility [...]

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