Virgin Media slapped with £24m Ofcom fine December 1, 2025 Ofcom has dished out its biggest fine of the year after accusing telecoms giant Virgin Media of failing to protect vulnerable customers. The media regulator has hit Virgin Media with a £23.8m fine over its treatment of customers during a planned transition from analogue to digital landlines. Virgin Media notified Ofcom over incidents connected with [...]
Banks to pay ombudsman more as Treasury crackdown costs £8m November 27, 2025 Banks will pay more to the Financial Ombudsman Service in the next year as the body strums up cash for its bill to meet the Treasury’s clampdown. Financial services will pay the FOS £86m in the 2026/27 financial year – an increase of £16m – under new proposals, which aim to beef up the Compulsory [...]
Don’t penalise banks amid private credit jitters, Lloyds boss urges November 5, 2025 The chef executive of Lloyds Banking Group has weighed in on the bubbling tension in the private credit market with a stark warning. In a session with the House of Lords Financial Services Regulation Committee, Charlie Nunn said the UK needed to be “very careful not to make banks accountable for the risks of the [...]
Lloyds boss ‘concerned’ with motor finance impact on UK investability November 5, 2025 The boss of Lloyds Banking Group told has lawmakers there was a “deeply important” investability issue in the financial watchdog’s proposed motor finance redress scheme. Charlie Nunn said, in a session with the House of Lords Financial Services Regulation Committee on Wednesday, he was “concerned” about investability and sentiment towards the UK following the regulator’s redress. “Having a [...]
City watchdog extends motor finance consultation after backlash November 5, 2025 The City watchdog has extended its consultation for its motor finance redress scheme following mounting backlash from lenders and consumers. The Financial Conduct Authority (FCA) announced that it would push back the deadline – initially scheduled for 18 November – to 12 December at 5:00pm. The final criteria of the scheme is expected to be [...]
Motor finance backlash mounts with calls to pull £4bn from lenders November 3, 2025 The financial watchdog is back in the hot seat as criticism of its controversial motor finance redress scheme continues to mount. A fresh report from the All-Party Parliamentary Group (APPG) on Fair Banking has blasted the City watchdog for a “£4.4bn billion gap” in the proposed scheme. The group accused the regulator of being “influenced [...]
Labour’s payments regulation overhaul more ‘reshuffle than reform’ October 28, 2025 The Labour government’s plan for a payments system revolution has fallen flat, a top trade body has warned, despite the Treasury’s promise of an “ambitious rethink” of regulatory structure. Chancellor Rachel Reeves unveiled her National Payments Vision (NPV) in her 2024 Mansion House address where she said the plan would include “decisive action to progress [...]
Motor finance: Where do the banks, regulator and Treasury stand? October 24, 2025 The UK banking sector had hoped the Supreme Court’s motor finance ruling would finally switch off the hazard lights and allow lenders to return to business as usual. The industry was handed a lukewarm win by the highest court in the land, who ruled in favour of the banks on two out of three cases. [...]
Secure Trust Bank, Bank of Ireland up motor finance provisions October 20, 2025 Secure Trust Bank and the Bank of Ireland have added themselves to a growing list of businesses upping their provisions ahead of a flurry of claims expected in connection with the motor finance scandal. Following the publication of the UK finance watchdog’s review into the saga, Secure Trust Bank said it had more than tripled [...]
Lords grill FCA on ‘deep lack of clarity’ in motor finance redress October 15, 2025 A committee of lawmakers has blasted the Financial Conduct Authority over the “deep lack of clarity” it provided over its motor finance redress scheme. Lord Forsyth, the chair of the House of Lords Financial Services Regulation committee, said at an evidence session the City watchdog had “made it considerably more complicated and costly” in its [...]