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Salesforce

  • AI job cuts top 50,000 in 2026 as Snap, Oracle, Meta slash roles

    Tech

    More than 50,000 tech jobs have been cut in 2026 as tech behemoths such as Snap, Oracle and Meta link layoffs to AI and a shift in spending towards AI infrastructure. Recent figures from Challenger, Gray & Christmas show over 52,000 roles were eliminated in the sector in the first quarter alone, with AI cited [...]

    Pessimistic businessman sitting at a desk with a frown, surrounded by office documents and a computer, conveying workplace...
  • 2025 was set to be the year of AI agents. It was not.

    Tech

    At the end of 2024, just over a year ago today, tech behemoth and OpenAI boss Sam Altman predicted that AI agents would completely upturn the workplace before year end. AI agents are software programmes which break down any given task into smaller, more manageable steps, allowing them to devise and execute them with little [...]

    AI could take reduce demand for entry level jobs by as much as 50 per cent
  • AI to answer your 101 calls, leaving 999 calls to humans

    “It’s not unusual for us to see 5,000 calls in 24 hours,” chief superintendent of the Thames Valley police department, Simon Dodds, told City AM. “Prioritising 999 over everything else is a real challenge”. That pressure has pushed his department, as well as the Hampshire & Isle of White Constabulary, to use AI agents. Their new [...]

    (Photo by Dan Kitwood/Getty Images)
  • UK workers could reclaim half their day thanks to AI, report finds

    December 4, 2025

    UK office workers could reclaim nearly half of a standard eight-hour workday thanks to AI, according to new data from Salesforce. The findings, based on a commissioned study from IDC, suggest AI tools are not just automating repetitive tasks, but are starting to reshape how humans actually work. On average, UK employees estimate that AI [...]

  • Salesforce: UK profit surges as 300 jobs lost

    November 3, 2025

    The UK division of Salesforce has made another huge round of job cuts as its profit jumped by 65 per cent during its latest financial year. The firm’s headcount fell from 2,964 to 2,673 in 2024, new accounts filed with Companies House have revealed. The reduction comes after Salesforce also cut more than 450 jobs [...]

  • Salesforce: Trust is ‘critical’ when it comes to AI

    October 16, 2025

    Trust has become key when it comes to businesses using AI. As Salesforce’s Brent Hayward, head of competitive intelligence, told City AM: “I don’t think there’s any more valuable thing. If you’re in the business of working with other businesses or customers, then trust… It is the foundational level”. Hawyard insisted that this trust ‘layer’ [...]

  • The company using AI to keep workers away from NHS waiting rooms

    October 16, 2025

    Simplyhealth has pledged to be a solution to the UK’s productivity crisis, linking rising corporate sick leave, which costs Britain’s economy an estimated £150bn annually, to the NHS’s long backlog of treatments. The health insurer is turning to agentic AI to scale its services, hoping to keep employees healthy and at their desks rather than [...]

  • Salesforce cosies up to OpenAI and Anthropic amid sluggish sales

    October 15, 2025

    Software giant Salesforce is doubling down on its partnerships with AI heavyweights OpenAI and Anthropic to bolster its flagship AI platform, ‘agentforce 360’, as uptake remains modest. At this week’s Dreamforce conference, chief executive and co-founder Marc Benioff announced: “We’re so thrilled to have our relationship with OpenAI”. “You guys are becoming a critical part [...]

  • Salesforce rolls out new AI tools amid escalating job concerns

    October 15, 2025

    US tech behemoth Salesforce unveiled ‘agentforce 360′ on Tuesday, its latest generative AI platform built to automate repetitive tasks, as concerns around AI’s impact on jobs continue to swirl, and the company itself navigates workforce reductions. Salesforce executives framed the platform as a way to augment rather than replace human workers, providing tools that allow [...]

  • Salesforce: Labour’s AI plan won’t work without skills push

    June 11, 2025

    The UK could fall short of its economic growth ambitions unless it accelerates investment in workforce skills to match the rapid expansion of AI technologies, Salesforce has warned. This statement comes following the UK government and leading tech firms unveil major plans to enhance the country’s AI capabilities. At the opening of London Tech Week [...]

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