John Lewis to phase reopening of department stores from 15 June May 26, 2020 Department store chain John Lewis said it will open its stores on a “phased basis” after the government said non-essential retailers could reopen from 15 June. The retailer did not say how many of its 50 stores would open in mid-June, but said that the reopening would be phased to test in-store changes required to [...]
John Lewis could permanently close some stores when coronavirus lockdown ends April 27, 2020 John Lewis is reportedly considering permanently closing some department stores after the UK’s coronavirus lockdown restrictions are lifted. All John Lewis department stores closed last month after the government ordered all non-essential retailers to shut during the coronavirus lockdown. However, some of the less viable John Lewis stores could remain shut after the lockdown restrictions [...]
Coronavirus: John Lewis launches virtual services April 14, 2020 John Lewis has launched a platform to provide its in-store services, such as decorating and style advice, online while its stores are closed during the UK coronavirus lockdown. The department store said it will offer virtual nursery, home design and style advice through video calls with customers. John Lewis is currently unable to provide the [...]
John Lewis tumbles down ranking of best high street employer March 13, 2020 Struggling department store John Lewis has tumbled down the rankings of high street employers after a tough year in which the retailer has suffered a drop in profit and slashed worker’s bonuses. John Lewis & Partners held the top spot in 2018, but fell to eight last year and has tumbled a further three places [...]
John Lewis cuts bonus and puts stores at risk of closure March 5, 2020 New John Lewis Partnership boss Sharon White this morning slashed workers’ bonuses and announced store closures as the struggling retailer posted a dive in profits for 2019. The figures John Lewis cut its bonus to two per cent today, down from three per cent last year, the lowest pay out to partners in 67 years. [...]
New John Lewis boss to launch strategic review March 1, 2020 Struggling department store chain John Lewis is expected to launch a strategic review in a bid to rescue the business as it announces its full-year results later this week. Former Ofcom boss Sharon White, who took over as chairman of John Lewis and Waitrose last month, and newly appointed strategy and commercial development director Nina [...]
John Lewis threatens to withhold 20 per cent of service charges October 4, 2019 John Lewis is threatening to withhold up to 20 per cent of service charge to landlords to protest the increase in payment amounts . The department store said it is attempting to reduce costs but has been faced with service charge hikes at some of its shopping centre branches. Read more: John Lewis to axe [...]
John Lewis to axe a third of senior managers to save £100m October 1, 2019 The John Lewis Partnership is slashing its senior management layer by one third in a shock £100m bid to cut costs at the struggling retailer. Around 75 senior managers will get the axe from the current total of 225 in head office, John Lewis said. As part of the shake-up, the embattled chain also revealed [...]
How retail rookie Sharon White can turn John Lewis’ fortunes around September 13, 2019 John Lewis Partnership reported its first ever half-year loss yesterday, blaming falling sales and rising costs for a gloomy six months. It’s bad news for incoming chair – and retail rookie – Sharon White, who has a challenge on her hands to turn around the department store’s fortunes. Read more: John Lewis swings to a [...]
WH Smith is the UK’s worst high street store, say shoppers May 29, 2019 WH Smith is the worst of all UK high street stores, according to a survey of British shoppers published today. Read more: Ranked: The top 15 retailers to work for The stationery provider got the worst rating of 100 retailers, with just 50 per cent of customers expressing satisfaction based on factors such as quality of [...]