OK computer: will AI be telling you how to shop? Retail Hyped as a “seamless” user experience and an opportunity for retailers to access “hundreds of millions” of consumers via ChatGPT, OpenAI walked back from its Instant Checkout shopping function at the end of March, just months before unveiling it. The tool would have allowed users to complete purchases entirely within ChatGPT, but the Silicon Valley [...]
John Lewis boss takes 20 per cent pay rise as retailer cuts jobs Retail The new chairman of John Lewis took a pay rise and bonus despite the retailer cutting thousands of jobs. Jason Tarry saw his basic pay rate increase by 21 per cent and took a two per cent bonus, despite his firm slashing more than 3,000 jobs last year. Tarry took the reins of the John [...]
Supermarket bosses meet Rachel Reeves amid dire food inflation warning Retail The bosses of some of the UK’s biggest supermarkets met Chancellor Rachel Reeves in emergency cost of living talks on Wednesday, amid warnings that food inflation could rise to double digits this year. Leading supermarkets including Tesco, Sainsbury’s and Morrisons attended Downing Street after efforts to gather industry bosses last week were abandoned amid concerns [...]
Reeves summons supermarket bosses again after snub March 31, 2026 Rachel Reeves has summoned supermarket bosses for a Downing Street meeting on Wednesday after being snubbed last week. The new meeting will be attended by executives at Sainsbury’s and Tesco but bosses at Asda, Aldi and John Lewis will miss out, supposedly due to diary clashes. The Chancellor hastily invited grocery executives to a meeting [...]
John Lewis boss: Labour must keep pledge to reform business rates March 12, 2026 Labour must honour its manifesto promise to fundamentally reform the business rates system, John Lewis boss Jason Tarry has said. The retail chairman said the changes at last year’s Budget were positive for retail but offered a “short-term” fix to a system which unfairly disadvantages physical retailers as opposed to online shops. Chancellor Rachel Reeves [...]
John Lewis reinstates staff bonus but remains ‘cautious’ March 12, 2026 John Lewis has returned its staff bonus after years of its suspension, as the retail titan turned a profit but remains “cautious” in a testing retail environment. The partnership, which also owns Waitrose, made a £134m profit in the year to January 2025, up six per cent from the year before, and notched growing sales [...]
Staff bonus up in air as John Lewis tempers expectations March 8, 2026 Many of John Lewis’ more than 70,000 employees will be hoping for some good news next week, as the retail giant will announce whether it will be reinstating its sorely missed staff bonus after years of freezes. The bonus handed out to staff had long been a central part of John Lewis’ brand, as symbolic [...]
Oxford Street regeneration a complex undertaking for City Hall March 5, 2026 The centrepiece of shopping in the capital is set for a major makeover, after London mayor Sadiq Khan set out his long-mooted plans to pedestrianise Oxford Street on Wednesday. The plan will transform the makeup of central London and bring huge opportunities for retailers, but the proposal – particularly its computer-generated elements – leave plenty [...]
Labour accused of ignoring rental housing February 27, 2026 Chancellor Rachel Reeves has been warned she must “take sharp notice” of the collapse of John Lewis’ housing venture by investing immediately in the build-to-rent sector. The Association for Rental Living (ARL), the body which represents the build-to-rent sector, has sent an open letter to senior Labour figures calling on the government to develop a [...]
John Lewis blames high costs as it axes build-to-rent venture February 25, 2026 Retail giant John Lewis is to withdraw from its build-to-rent business in a shock U-turn on its diversification plans, after bemoaning high interest rates and a downturn in the London property market. John Lewis Partnership (JLP), which also owns Waitrose, took on management of around 1,000 homes in Bromley, West Ealing and Reading as part [...]