Banks drive finance complaints up by a fifth as ‘unaffordable’ credit cards slammed Banking Issues with banking and credit cards drove official finance complaints up nearly a fifth in the second half of last year, new figures show, as customers were hit by fraud and "unaffordable and irresponsible lending".
The Notebook: What a house fire can teach the FCA about consumer duty breaches the notebook Lucy McNulty takes the Notebook pen to discuss the consumer duty, John Lewis' new interview process and a podcast recommendation.
Business ‘debanking’ complaints nearly double in a year as MPs warn of ‘unfair’ account closures Banking The number of official complaints over business "debanking" has almost doubled in the last year, new figures show, as MPs accuse lenders of "unfairly" closing customers' accounts.