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Ecommerce

  • Holly Tucker: I was lost after leaving Not On The High Street

    June 19, 2025

    Holly Tucker, founder of retail behemoth Not On The High Street, tells us about leaving her business and setting up anew in this week's Square Mile and Me.

  • Asos replaces finance chief after just one year

    June 17, 2025

    Asos’ chief finance officer Dave Murray has stepped down from his role after 15 months as the struggling commerce giant continued to push a turnaround. He will be replace by Aaron Izzard, who currently serves as director of group finance at Asos. Murray, who will leave to “pursue other opportunities”, has helmed Asos’ finance division [...]

  • M&S: FTSE 100 retail giant resumes online orders after cyber attack

    June 10, 2025

    Marks and Spencer has resumed online orders six weeks after a cyber attack forced it to pause e-commerce operations. On its website, M&S said that customers “can now place online orders for home delivery to England, Scotland and Wales”, while deliveries to Northern Ireland will restart in the coming weeks. In a Linkedin post, managing [...]

  • JD Sports: Shares drop on tariff uncertainty despite higher dividend

    May 21, 2025

    JD Sports has raised its dividend on a double-digit rise in revenue after an uptick in European and North American demand. Shares, however, dropped more than seven per cent as the retailer warned that the visibility in US trading was uncertain due to the tariff impact. Overall revenue grew 12 per cent to £11.45bn in [...]

  • Co-op: All forms of payment now working after cyber attack

    May 14, 2025

    The Co-op has told its customers that all forms of payments are now working at its stores and online while stock levels should improve by this weekend. The Manchester-headquartered group, which operates almost 2,400 stores around the UK, said it is in “the recovery phase” after suffering a significant cyber attack which caused two weeks [...]

  • Zara boss calls for crackdown on fast-fashion tax loophole

    May 9, 2025

    The head of Zara’s parent company has called for a US-style crackdown on shipments of small goods in Europe to “level the playing field” between Chinese and European firms. Chinese giants Shein and Temu have heavily disrupted the global fashion market in the last few years, putting pressure on older companies. Part of their meteoric [...]

  • M&S will ‘need to go on a charm offensive’ to win customers back

    May 8, 2025

    Analysts have warned that Marks and Spencer (M&S) faces an uphill battle to win back customers when it has dealt with its ongoing cyber attack. The high street darling told markets it had suffered a “cyber incident” at the end of April. Around £1bn has been wiped off its market value since 1 April, and [...]

  • Co-op breach a ‘stark reminder of why cash remains essential’

    May 8, 2025

    The disruption to card payments at Co-op stores last week is a warning to Brits on over reliance on digital payments, according to a leading consultancy firm. The Co-op shut down parts of its IT systems last week and suspended contactless payments at nearly 10 per cent of stores after detecting a potential breach. “The [...]

  • How did Next become an online shopping behemoth?

    May 8, 2025

    A better-than-expected set of first-quarter results from Next this morning has highlighted its growing reputation as an online fashion platform. Online sales, which account for around 30 per cent on overall sales, grew by 8.9 per cent in the UK and 29.6 per cent internationally. Internet-based sales have been a bigger driver of revenue over [...]

  • Why M&S, Harrods and the Co-op were hit by cyber attacks

    May 8, 2025

    Cyber security experts have warned that retail’s lack of investment in IT protection, as well as the amount of consumer data it has access to, has put a bullseye on the sector. The warnings follow a trio of serious attacks at major UK households names – Harrods, Marks and Spencer (M&S) and the Co-op. “Retailers [...]

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