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Ecommerce

  • M&S will ‘need to go on a charm offensive’ to win customers back

    May 8, 2025

    Analysts have warned that Marks and Spencer (M&S) faces an uphill battle to win back customers when it has dealt with its ongoing cyber attack. The high street darling told markets it had suffered a “cyber incident” at the end of April. Around £1bn has been wiped off its market value since 1 April, and [...]

  • Co-op breach a ‘stark reminder of why cash remains essential’

    May 8, 2025

    The disruption to card payments at Co-op stores last week is a warning to Brits on over reliance on digital payments, according to a leading consultancy firm. The Co-op shut down parts of its IT systems last week and suspended contactless payments at nearly 10 per cent of stores after detecting a potential breach. “The [...]

  • How did Next become an online shopping behemoth?

    May 8, 2025

    A better-than-expected set of first-quarter results from Next this morning has highlighted its growing reputation as an online fashion platform. Online sales, which account for around 30 per cent on overall sales, grew by 8.9 per cent in the UK and 29.6 per cent internationally. Internet-based sales have been a bigger driver of revenue over [...]

  • Why M&S, Harrods and the Co-op were hit by cyber attacks

    May 8, 2025

    Cyber security experts have warned that retail’s lack of investment in IT protection, as well as the amount of consumer data it has access to, has put a bullseye on the sector. The warnings follow a trio of serious attacks at major UK households names – Harrods, Marks and Spencer (M&S) and the Co-op. “Retailers [...]

  • H&M Group takes minority stake in e-commerce firm Centra

    May 7, 2025

    H&M has taken a minority stake in e-commerce firm Centra as it looks to deepen its relationship with the company. The stake, which is less than 10 per cent, values Centra at just over half a billion Swedish kronor, according to Di Digital. H&M will invest SEK 50m (£3.9m) in the company, which supports retail [...]

  • Vinted launches venture capital arm with eye on UK start-ups

    April 29, 2025

    Vinted, the Lithuanian-founded secondhand marketplace, has launched its own venture capital (VC) arm and is eyeing UK start-ups. The move adds new competition to the UK’s fast expanding, re-commerce and resale market, now worth already £7bn, as major platforms look to capitalise on shifting consumer habits driven by inflation and sustainability concerns. Vinted Ventures will [...]

  • Asos: Losses narrow as e-commerce giant drives turnaround

    April 24, 2025

    Struggling ecommerce giant Asos has reported reduced losses as its turnaround plan begins to take shape. Adjusted earnings before interest, tax, depreciation and amortization (EBITDA) moved into positive territory at £42.5m in the 26 weeks to March 2, from a loss of £16.3m last year. Its share price dipped by nearly two per cent in [...]

  • Asos shares plunge as investors lose confidence

    March 17, 2025

    Asos shares have slumped more than eight per cent in early deals this morning, extending losses recorded over the past few months as investors have lost confidence in the retailer’s turnaround plan. The e-commerce firm’s share price has dropped by a third in the last month and has fallen by half since the start of [...]

  • Child labour cases once again found in Shein’s supply chain

    February 27, 2025

    Fast-fashion giant Shein found two cases of child labour in its supply chain last year, the company has told MPs. Shein’s general counsel for Europe, the Middle East and Africa, Yinan Zhu, disclosed the cases in a letter to MPs, according to The Guardian. One of the incidents involved a child aged 11 years and [...]

  • Retail start-up loans rise as entrepreneurs defy UK high street gloom

    February 5, 2025

    Start-up loans for retail businesses rose by a fifth last December, with entrepreneurs still determined despite the gloom surrounding the sector, according to new figures. In December 2023, 32 loans were provided to retail business owners. In December 2024, this rose to 39, an increase of 22 per cent, according to The British Business Bank. [...]

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