AI to answer your 101 calls, leaving 999 calls to humans December 9, 2025 “It’s not unusual for us to see 5,000 calls in 24 hours,” chief superintendent of the Thames Valley police department, Simon Dodds, told City AM. “Prioritising 999 over everything else is a real challenge”. That pressure has pushed his department, as well as the Hampshire & Isle of White Constabulary, to use AI agents. Their new [...]
Investors flee UK stocks as Budget jitters echo Liz Truss fiasco November 18, 2025 Fund managers are ditching UK stocks as the fastest pace since Liz Truss and Kwasi Kwarteng panicked markets with the 2022 mini-budget. Global investors have dramatically reduced their risk to UK equities as the Labour government’s second Budget edges closer, where a hefty batch of tax rises are expected to be on the horizon. Rachel [...]
Britain has 18 months to pick a lane, or lose the lead in AI October 17, 2025 US–UK momentum and fresh American capital give Britain a another shot at establishing AI leadership. The job now is execution: choose a stack lane, make services AI-first, attract global talent, and move faster safely, says Puneet Jindal The UK has a rare chance to turn new investment into real AI leadership – not through glossy [...]
Salesforce: Trust is ‘critical’ when it comes to AI October 16, 2025 Trust has become key when it comes to businesses using AI. As Salesforce’s Brent Hayward, head of competitive intelligence, told City AM: “I don’t think there’s any more valuable thing. If you’re in the business of working with other businesses or customers, then trust… It is the foundational level”. Hawyard insisted that this trust ‘layer’ [...]
Salesforce cosies up to OpenAI and Anthropic amid sluggish sales October 15, 2025 Software giant Salesforce is doubling down on its partnerships with AI heavyweights OpenAI and Anthropic to bolster its flagship AI platform, ‘agentforce 360’, as uptake remains modest. At this week’s Dreamforce conference, chief executive and co-founder Marc Benioff announced: “We’re so thrilled to have our relationship with OpenAI”. “You guys are becoming a critical part [...]
Salesforce rolls out new AI tools amid escalating job concerns October 15, 2025 US tech behemoth Salesforce unveiled ‘agentforce 360′ on Tuesday, its latest generative AI platform built to automate repetitive tasks, as concerns around AI’s impact on jobs continue to swirl, and the company itself navigates workforce reductions. Salesforce executives framed the platform as a way to augment rather than replace human workers, providing tools that allow [...]
Cisco: Only 16 per cent of UK firms ready to deploy AI safely October 14, 2025 Britain’s race to embrace AI could stumble before it starts, as new research from tech giant Cisco has revealed that just 16 per cent of UK firms are adequately equipped to scale AI safely across their operations. The company’s ‘AI readiness index’, City AM can reveal, shows a sharp divide between businesses racing ahead and [...]
Bank of England sounds alarm on ‘high risk’ AI bubble October 8, 2025 The Bank of England has warned of the potential for a “sharp correction” in global markets due to the “stretched” stock valuations from the artificial intelligence (AI) boom. The central bank’s Financial Policy Committee has warned a crash in the roaring value of US tech giants could spark trouble overseas. “A crystallisation of such global [...]
Microsoft pushes AI agents in cyber security amid growing threats September 30, 2025 Microsoft has unveiled a sweeping overhaul of its Sentinel platform, pitching it as an “AI-ready security platform” designed to meet the speed and scale of modern cyber attacks. The tech heavyweight says its new data lake and AI agents will give security teams the ability to act in real time, blocking phishing attempts or compromised [...]
‘It’s risky to be in the UK’ – Cleo founder on unicorn status and City regulation September 30, 2025 Nine years ago entrepreneur Matt Clifford took a data scientist to a “terrible pub” to convince him to drop his PhD and create his own start-up. “You may as well just take the risk, the biggest risk is not taking the risk,” Clifford told a young Barney Hussey-Yeo. Almost a decade later in 2025, Hussey-Yeo [...]