Salesforce: Trust is ‘critical’ when it comes to AI October 16, 2025 Trust has become key when it comes to businesses using AI. As Salesforce’s Brent Hayward, head of competitive intelligence, told City AM: “I don’t think there’s any more valuable thing. If you’re in the business of working with other businesses or customers, then trust… It is the foundational level”. Hawyard insisted that this trust ‘layer’ [...]
Salesforce cosies up to OpenAI and Anthropic amid sluggish sales October 15, 2025 Software giant Salesforce is doubling down on its partnerships with AI heavyweights OpenAI and Anthropic to bolster its flagship AI platform, ‘agentforce 360’, as uptake remains modest. At this week’s Dreamforce conference, chief executive and co-founder Marc Benioff announced: “We’re so thrilled to have our relationship with OpenAI”. “You guys are becoming a critical part [...]
Salesforce rolls out new AI tools amid escalating job concerns October 15, 2025 US tech behemoth Salesforce unveiled ‘agentforce 360′ on Tuesday, its latest generative AI platform built to automate repetitive tasks, as concerns around AI’s impact on jobs continue to swirl, and the company itself navigates workforce reductions. Salesforce executives framed the platform as a way to augment rather than replace human workers, providing tools that allow [...]
Cisco: Only 16 per cent of UK firms ready to deploy AI safely October 14, 2025 Britain’s race to embrace AI could stumble before it starts, as new research from tech giant Cisco has revealed that just 16 per cent of UK firms are adequately equipped to scale AI safely across their operations. The company’s ‘AI readiness index’, City AM can reveal, shows a sharp divide between businesses racing ahead and [...]
Bank of England sounds alarm on ‘high risk’ AI bubble October 8, 2025 The Bank of England has warned of the potential for a “sharp correction” in global markets due to the “stretched” stock valuations from the artificial intelligence (AI) boom. The central bank’s Financial Policy Committee has warned a crash in the roaring value of US tech giants could spark trouble overseas. “A crystallisation of such global [...]
Microsoft pushes AI agents in cyber security amid growing threats September 30, 2025 Microsoft has unveiled a sweeping overhaul of its Sentinel platform, pitching it as an “AI-ready security platform” designed to meet the speed and scale of modern cyber attacks. The tech heavyweight says its new data lake and AI agents will give security teams the ability to act in real time, blocking phishing attempts or compromised [...]
‘It’s risky to be in the UK’ – Cleo founder on unicorn status and City regulation September 30, 2025 Nine years ago entrepreneur Matt Clifford took a data scientist to a “terrible pub” to convince him to drop his PhD and create his own start-up. “You may as well just take the risk, the biggest risk is not taking the risk,” Clifford told a young Barney Hussey-Yeo. Almost a decade later in 2025, Hussey-Yeo [...]
Merge London Stock Exchange and Nasdaq to save City market, says fintech boss September 26, 2025 The boss of a UK-born fintech unicorn has called for the London Stock Exchange (LSE) to merge with New York’s Nasdaq in a bid to save the City market’s future prospects. “It’s completely broken,” Barney Hussey-Yeo, founder of AI fintech Cleo, told City AM when asked about the recent string of delistings. Hussey-Yeo, a data [...]
OpenTable launches AI concierge, but do we really need a bot to book dinner? September 23, 2025 OpenTable has launched Concierge, its new generative AI assistant, or ‘agent,’ designed to give diners instant insights across more than 60,000 restaurants worldwide. From menu details and dietary options to opening hours, the assistant aims to streamline the often frustrating process of restaurant research. But in an era of sweeping automation, is AI really the solution [...]
Two in five financial services firms lack safe AI controls September 11, 2025 As the financial services industry piles billions of pounds into artificial intelligence (AI), firms are lacking adequate measures to maintain safe usage, according to new figures. Fresh data from Big Four accountancy giant EY reveal 26 per cent of companies have no or limited controls in place to ensure AI systems adhere to laws and [...]