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AI agents

  • Salesforce cosies up to OpenAI and Anthropic amid sluggish sales

    October 15, 2025

    Software giant Salesforce is doubling down on its partnerships with AI heavyweights OpenAI and Anthropic to bolster its flagship AI platform, ‘agentforce 360’, as uptake remains modest. At this week’s Dreamforce conference, chief executive and co-founder Marc Benioff announced: “We’re so thrilled to have our relationship with OpenAI”. “You guys are becoming a critical part [...]

  • Salesforce rolls out new AI tools amid escalating job concerns

    October 15, 2025

    US tech behemoth Salesforce unveiled ‘agentforce 360′ on Tuesday, its latest generative AI platform built to automate repetitive tasks, as concerns around AI’s impact on jobs continue to swirl, and the company itself navigates workforce reductions. Salesforce executives framed the platform as a way to augment rather than replace human workers, providing tools that allow [...]

  • Cisco: Only 16 per cent of UK firms ready to deploy AI safely

    October 14, 2025

    Britain’s race to embrace AI could stumble before it starts, as new research from tech giant Cisco has revealed that just 16 per cent of UK firms are adequately equipped to scale AI safely across their operations. The company’s ‘AI readiness index’, City AM can reveal, shows a sharp divide between businesses racing ahead and [...]

  • Bank of England sounds alarm on ‘high risk’ AI bubble

    October 8, 2025

    The Bank of England has warned of the potential for a “sharp correction” in global markets due to the “stretched” stock valuations from the artificial intelligence (AI) boom. The central bank’s Financial Policy Committee has warned a crash in the roaring value of US tech giants could spark trouble overseas. “A crystallisation of such global [...]

  • Microsoft pushes AI agents in cyber security amid growing threats

    September 30, 2025

    Microsoft has unveiled a sweeping overhaul of its Sentinel platform, pitching it as an “AI-ready security platform” designed to meet the speed and scale of modern cyber attacks. The tech heavyweight says its new data lake and AI agents will give security teams the ability to act in real time, blocking phishing attempts or compromised [...]

  • ‘It’s risky to be in the UK’ – Cleo founder on unicorn status and City regulation

    September 30, 2025

    Nine years ago entrepreneur Matt Clifford took a data scientist to a “terrible pub” to convince him to drop his PhD and create his own start-up. “You may as well just take the risk, the biggest risk is not taking the risk,” Clifford told a young Barney Hussey-Yeo. Almost a decade later in 2025, Hussey-Yeo [...]

  • Merge London Stock Exchange and Nasdaq to save City market, says fintech boss

    September 26, 2025

    The boss of a UK-born fintech unicorn has called for the London Stock Exchange (LSE) to merge with New York’s Nasdaq in a bid to save the City market’s future prospects. “It’s completely broken,” Barney Hussey-Yeo, founder of AI fintech Cleo, told City AM when asked about the recent string of delistings. Hussey-Yeo, a data [...]

  • OpenTable launches AI concierge, but do we really need a bot to book dinner?

    September 23, 2025

    OpenTable has launched Concierge, its new generative AI assistant, or ‘agent,’ designed to give diners instant insights across more than 60,000 restaurants worldwide. From menu details and dietary options to opening hours, the assistant aims to streamline the often frustrating process of restaurant research. But in an era of sweeping automation, is AI really the solution [...]

  • Two in five financial services firms lack safe AI controls 

    September 11, 2025

    As the financial services industry piles billions of pounds into artificial intelligence (AI), firms are lacking adequate measures to maintain safe usage, according to new figures. Fresh data from Big Four accountancy giant EY reveal 26 per cent of companies have no or limited controls in place to ensure AI systems adhere to laws and [...]

  • UK firms race into AI as Peter Kyle urges regulators to keep pace

    September 5, 2025

    Tech consultancy firm Capgemini has urged that, despite businesses racing to roll out generative artificial intelligence (genAI), most remain aptly unprepared for the governance challenges it will bring. This warning comes just as the UK government leans on the technology to sharpen its competitive edge and cut red tape. The French consultancy’s AI survey, published [...]

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