UK workers feel uncomfortable being managed by AI August 12, 2025 Less than a third of UK workers are comfortable being managed by an AI Agent, according to new research shared exclusively with City AM. New research from Workday found that more than three-quarters of UK organisations are moving to implement AI Agents in everyday management functions, with 40 per cent actively rolling out AI agents, 25 [...]
Context is king when it comes to AI July 24, 2025 AI tools won’t unlock real value or recurring revenue until they can automatically understand user context — turning today’s “vibe-driven” hype into tomorrow’s invisible, truly useful infrastructure, says Lewis Liu There’s a funny TikTok/Instagram meme going around, clearly targeted at people like me, where a male influencer interviews attractive women asking, “What’s most attractive about [...]
Firms eye $450bn agentic AI prize, but trust is tanking July 16, 2025 Companies are eyeing a projected $450bn (£336bn) economic windfall from agentic AI by 2028, but few are adequately equipped to get there. New research from Capgemini found that the overwhelming majority of business leaders – 93 per cent – believe that scaling AI agents in the next 12 months will deliver a competitive ege. Yet [...]
AI browsers are about to become your biggest problem July 15, 2025 When AI agents – computer programs that use AI to do tasks and reach goals by themselves for a person or another system – become the default way people navigate the internet, the value chain will be rerouted, says Paul Armstrong very business that depends on digital reach is about to face a visibility crisis. [...]
Creative industries in line for £380m government injection June 21, 2025 Britain’s film, music and video game industries are set to receive millions of pounds of investment as the Government seeks to ensure the UK’s place as a creative superpower. The investment, announced by Culture Secretary Lisa Nandy, will see £380 million spent on a range of projects intended to double private investment in the creative [...]
London Tech Week: Barclays partners with Microsoft in major AI roll-out June 9, 2025 Barclays is set to roll out Microsoft 365 Copilot to 100,000 employees worldwide, in one of the largest known deployments of generative AI tools in the banking sector to date. The announcement was made at London Tech Week by Microsoft’s UK chief, Darren Hardman, who signalled a major step in embedding the technology into day-to-day operations in [...]
Mastercard: Fraud attempts jump as retailers feel cyber attack sting June 3, 2025 The head of artificial intelligence at Mastercard said the payment giant had seen a surge in fraud attempts, which follows a string of cyber attacks on major retailers. Greg Ulrich, chief data and AI officer at Mastercard, told City AM the payments network is “attacked perpetually” by fraudsters. The payments network recorded a 40 per [...]
AI agents: meet your new (cheaper) colleague March 13, 2025 The rise of AI agents is reshaping the workplace as their potential to redefine numerous job roles increases. Across various business sectors, firms are integrating these ‘agents’ to reduce costs, improve efficiency, and enhance decision making. As adoption accelerates, traditionally human roles are becoming progressively automated. Meanwhile, other roles are evolving at a similar rate [...]