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AI agents

  • Salesforce tries to prove AI won’t kill software after brutal sector sell-off

    Tech

    Salesforce beat Wall Street expectations on Wednesday evening, but the results did little to soothe investor fears that AI could reshape, and potentially undermine, the software industry. The Slack owner reported quarterly revenue of $11.1bn (£8.2bn) during the quarter, up 13 per cent from last year and ahead of analyst expectations, while earnings per share [...]

    Salesforce's new autonomous agents are designed with privacy in mind
  • Salesforce earnings set to test AI sell-off fears

    Tech

    Salesforce will report earnings after the bell on Wednesday, with investors watching closely to see whether the software giant can shake off the AI-driven sell-off that has hammered the sector since February. The Slack owner has lost around a third of its value this year, badly underperforming both the Nasdaq and wider software sector, as [...]

    Salesforce's new autonomous agents are designed with privacy in mind
  • AI will ‘destroy and create jobs,’ says HSBC boss

    Banking

    The boss of Europe’s largest bank has warned that the growth of AI will both “destroy” and “create” new jobs as the banking industry continues to be reshaped in the face of new technology. Georges Elhedery, chief executive of HSBC, warned that the bank’s staff must avoid “fighting us” as it unveiled its latest AI [...]

    Elhedery has quickly made his mark at HSBC with a major restructuring of its global operations.
  • Atlassian AI chief: Firms still aren’t making AI ‘really productive’

    May 13, 2026

    Atlassian claims businesses are still struggling to turn the AI boom into real company-wide productivity gains, as the software giant pushes deeper into workplace automation with a new generation of AI agents. According to the software giant’s chief AI officer, Tamar Yehoshua, most companies have moved beyond simply experimenting with AI tools, yet many were [...]

  • AI in banks? It’s all marketing and FOMO

    May 13, 2026

    As banks are rush to beef up their AI capacity Samuel Norman recounts the sentiment shared across the industry at a conference in Copenhagen last week. Like all sectors, banks are chasing the promises of AI. The industry is shrugging off growing fears around job losses and rushing to beef up their AI credentials. Last [...]

  • Exclusive: Deliveroo software engineers hand coding to AI agents

    May 6, 2026

    Deliveroo software engineers are almost fully letting AI agents write their code, with one employee telling City AM they have barely coded manually for almost a year as the food delivery giant embraces ‘agentic’ workflows. The London-listed firm is among a growing number of tech firms rapidly evolving software engineering roles around AI, as developers [...]

  • Exclusive: Lloyds in tie-up with Google to build AI agents

    April 30, 2026

    Lloyds Banking Group has formed a tie-up with Google as the financial services giant sets its sight on building its own AI agents, City AM can reveal. The blue-chip lender is leveraging Google Cloud – the tech giant’s suite of computing services – and the bank’s existing Large Language Model to create a new internal [...]

  • Barclays and Lloyds picked for City watchdog’s AI live testing

    April 21, 2026

    Barclays has joined the second cohort of firms selected by the UK’s financial watchdog to get a safe run at testing AI as banking giants battle to bulk up their tech capacity. The FTSE 100 constituent will join its peer Lloyds Banking Group – which will be represented by its subsidiary Scottish Widows – as [...]

  • European banking jobs face AI reset ‘not mass job losses – for now’

    April 10, 2026

    European banking jobs are in line for a boost from AI despite widespread fears the integration of new tech will trigger mass layoffs, according to fresh analysis. The headcount at the top lenders is expected to get a four per cent average uplift, analysts from Bloomberg Intelligence said in a new note. The increase is [...]

  • Revolut follows Starling with AI agent as tech arms race heats up

    April 9, 2026

    Revolut has waded into the AI arms race with the debut of its personal finance assistant as fintech firms race to beef up the tech in their all-in-one super apps. The $75bn digital banking giant has launched AI by Revolut – a financial assistant embedded into its app. The chatbot provides spending insights, investment updates [...]

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