AI funding: Dawn Capital backs ex-Google team’s customer service startup June 2, 2025 Danish startup deepdots, founded by former Google engineers, has raised a €5.5m seed round led by Dawn Capital, as companies across industries accelerate investment in artificial intelligence (AI) tools to overhaul customer service operations. The company, which builds AI models to automate the collection and analysis of customer feedback, claims to enable enterprise clients to [...]
AI agents: meet your new (cheaper) colleague March 13, 2025 The rise of AI agents is reshaping the workplace as their potential to redefine numerous job roles increases. Across various business sectors, firms are integrating these ‘agents’ to reduce costs, improve efficiency, and enhance decision making. As adoption accelerates, traditionally human roles are becoming progressively automated. Meanwhile, other roles are evolving at a similar rate [...]
OpenAI rivals Anthropic by simplifying AI agent development March 12, 2025 OpenAI has launched a set of new tools aimed at simplifying the process of building agents that can autonomously complete tasks on behalf of users, rivalling Anthropic’s launch of its new AI agent last month. “Building agents is harder than it needs to be”, said an OpenAI spokesperson. To streamline this process, the ChatGPT owner [...]