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agentic ai

  • Beazley expands cyber cover for AI malfunctions and regulatory risks

    Insurance

    FTSE 100 insurance giant Beazley has launched a new cyber line for businesses that insures against unintentional regulatory non-compliance and financial and reputational losses as a result of AI system malfunctions. Speaking to City AM, the speciality insurer’s head of cyber risks, Alessandro Lezzi, said the move comes as the firm sees “AI changing the threat [...]

    A smartphone displaying the white Beazley logo on a bright pink screen, resting on a dark laptop keyboard.
  • Cyber insurers consider limiting coverage as sector scrambles to price agentic AI risks

    Insurance

    The cyber insurance market is facing a turbulent time as agentic AI hacks pose new challenges and threats. City AM understands underwriters and insurers are considering limiting coverage until they can quantify the risk this tech poses and price it. Cyber insurance has been a fruitful market over the past few years, with a spike [...]

    Lloyds of London building exterior showcasing iconic architecture in the financial district, highlighting business heritage
  • The FCA has finally woken up to the AI revolution

    Opinion

    The FCA-commissioned Mills Review marks a significant regulatory shift, moving away from a hands-off approach to AI agents making financial decisions, says Omar Salem Pablo Neruda, the Chilean Nobel laureate for literature, said “you can cut all the flowers but you cannot keep spring from coming”. The FCA has finally accepted this for the regulation of [...]

    FCA reception area highlighting UKs shift to market-led innovation post-Brexit in financial regulations debate
  • Salesforce tries to prove AI won’t kill software after brutal sector sell-off

    May 28, 2026

    Salesforce beat Wall Street expectations on Wednesday evening, but the results did little to soothe investor fears that AI could reshape, and potentially undermine, the software industry. The Slack owner reported quarterly revenue of $11.1bn (£8.2bn) during the quarter, up 13 per cent from last year and ahead of analyst expectations, while earnings per share [...]

  • Salesforce earnings set to test AI sell-off fears

    May 27, 2026

    Salesforce will report earnings after the bell on Wednesday, with investors watching closely to see whether the software giant can shake off the AI-driven sell-off that has hammered the sector since February. The Slack owner has lost around a third of its value this year, badly underperforming both the Nasdaq and wider software sector, as [...]

  • Exclusive: Deliveroo software engineers hand coding to AI agents

    May 6, 2026

    Deliveroo software engineers are almost fully letting AI agents write their code, with one employee telling City AM they have barely coded manually for almost a year as the food delivery giant embraces ‘agentic’ workflows. The London-listed firm is among a growing number of tech firms rapidly evolving software engineering roles around AI, as developers [...]

  • Look East to understand how AI is shaping the future

    April 2, 2026

    While the West is still debating an AI bubble, China and Singapore are developing strategies to adapt to the forthcoming civilisational change, says Lewis Liu Over the past few months, I’ve spoken with hundreds of asset managers, pension funds, central banks, and sovereign treasuries about AI, collectively managing over $100tn in assets. The same three [...]

  • British shoppers turn to AI as London high street sales falter

    January 7, 2026

    As our beloved high streets grapple with rising business costs, decaying consumer confidence and yet another bout of tax uncertainty, AI agents are reshaping how consumers shop. A report published by the Information Commissioner’s Office (ICO) warns that that so-called ‘agentic AI’, a quasi-autonomous form of artificial intelligence, could shift from novelty to norm within [...]

  • Who still gets hired in the 2026 workplace?

    December 28, 2025

    Britain’s labour market has probably never felt more precarious than it does now, as the struggling economy and the rapid rise of AI take effect. Redundancies are at their highest since the pandemic, unemployment has risen to 5.1 per cent, and entry-level opportunities, the traditional stepping stones for grads and young workers, have all but [...]

  • AI to answer your 101 calls, leaving 999 calls to humans

    December 9, 2025

    “It’s not unusual for us to see 5,000 calls in 24 hours,” chief superintendent of the Thames Valley police department, Simon Dodds, told City AM. “Prioritising 999 over everything else is a real challenge”. That pressure has pushed his department, as well as the Hampshire & Isle of White Constabulary, to use AI agents. Their new [...]

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