Travel chaos on Central Line as signal failure causes severe delays between White City and Leytonstone July 23, 2015 Central Line commuters were fuming this morning after the line was suspended in parts and suffered severe delays across much of the capital. Passengers complained of being stuck on the Tube without moving for 20 minutes this morning after a signal failure at Queensway halted the service between White City and Leystonstone. There are [...]
Thameslink Railway under fire after catering staff sacked with just four days’ notice July 22, 2015 Thameslink Railway has come under fire for cancelling a catering contract as it takes on the Southern franchise, resulting in up to 70 job losses. The contract, with Rail Gourmet, is being axed on Saturday ahead of the transfer of Southern's rail franchise over to Thameslink on Monday morning (27 July). Thameslink is thought [...]
Apple Pay UK: Where are people using it most? TfL races ahead July 22, 2015 A week after Apple Pay's launch in the UK, and there's one spot where it's proving by far and away the most popular place to use. The contactless payment which lets you pay by simply swiping an iPhone or Apple Watch, attempts to make paying for stuff as quick and easy as possible, and there's no [...]
Knowing your flight rights: Passengers can be entitled to compensation when planes are delayed, cancelled or overbooked July 21, 2015 With the holiday season now in full swing, many people will have to face the inevitable: delays at airports and disappointment with hotels. Europe’s skies are more crowded than ever before. During July an average of 30,000 flights cross European airspace daily, and delays to one have a knock-on effect for other scheduled flights. [...]
TfL Tube strike: Talks over Night Tube action hit the buffers after RMT complains of serious breaches of safety July 20, 2015 Crunch talks between trade unions and London Underground have ground to a halt, with just two weeks left to avert a second mass walk-out of the summer. Unions had been due to resume talks this morning, yet the RMT shelved the negotiations after complaining of “serious breaches of safety protocols” on the Tube over [...]
Train delay compensation: How the new rules will make it more confusing for commuters to claim back for disrupted rail journeys July 20, 2015 Yesterday changes were announced to the National Rail Conditions of Carriage – the rules governing rail travel in the UK. The idea was to make it easier for commuters to claw back refunds for delayed and cancelled trains. All train operators are now obliged to offer passengers cash compensation rather than rail vouchers.That must [...]
Train delay compensation: New rules mean passengers can claim cash if rail journeys disrupted July 19, 2015 Commuters will now be able to claim compensation for train delays in cold hard cash from today, as changes to the national rail travel rules come into effect. Passengers are entitled to claim a refund on their ticket if a train is more than 30 minutes late, but that has previously come in the form [...]
Apple Pay fail: If your iPhone or Apple Watch battery dies on the Tube, TfL says you’ll have to stump up the maximum fare July 16, 2015 The cracks in Apple's new contactless system (or perhaps, more specifically, the lifetime of its devices' batteries) are starting to show. As part of a detailed set of advice for commuters using their iPhones and Apple Watches to effortlessly waft through ticket barriers on the Tube, TfL has warned of the very real possibility [...]
TfL Tube strike 2015: Days lost to strike action have doubled since 2013 – but are still way down over past 30 years July 16, 2015 Nearly 800,000 working days were lost over strike disputes last year, a sharp increase on the previous year – but it was still nothing, compared with the 1970s. Just a week after unions left London at a standstill with a 24-hour tube strike over working conditions on the upcoming Night Tube, the Office for National [...]
TfL Tube strike: TSSA joins RMT, Aslef and Unite in striking on 5 August over Night Tube dispute after talks collapse today July 15, 2015 A fourth union has said it will join its sister organisations in striking after talks over the increasingly controversial Night Tube collapsed today. Workers for TSSA, the Transport Salaried Staffs’ Association, will walk out on 5 August along with RMT, Aslef and Unite the the union. TSSA's general secretary Manuel Cortes accused LU [...]