Ticket reselling platform Viagogo has hit a further hurdle after a music festival banned tickets sold through the website.
The latest blow comes the day after the Competition and Markets Authority launched legal action against the site after it failed to make required changes.
Tickets purchased through Viagogo will be invalid at Bristol Downs Festival, organisers announced, in a bid to crack down on touts.
Organiser Tom Paine told the BBC: "We believe morally and ethically the service they provide is an unacceptable one."
Viagogo tickets said sold via its website are genuine and entry restrictions are "unenforceable".
The competition watchdog announced yesterday that it will take the secondary ticket site to the High Court over concerns that customers are not being given enough information when buying tickets and are struggling to get refunded.
“People who buy tickets on websites like Viagogo must be given all the information they are entitled to," said Andrea Coscelli, chief executive of the CMA. "It’s imperative they know key facts, including what seat they will get and whether there is a risk they might not actually get into the event, before parting with their hard-earned money.
“This applies to Viagogo as much as it does to any other secondary ticketing website. Unfortunately, while other businesses have agreed to overhaul their sites to ensure they respect the law, Viagogo has not. We will now be pursuing action through the courts to ensure that they comply with the law.”
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