Commercial radio listening hits record level as online audience grows August 1, 2019 Commercial radio stations secured record audience numbers in the second quarter, thanks to a surge in online listening. More than 36.1m people tuned in to commercial radio in the UK over the three-month period, with share of listening hours rising to 48 per cent. Read more: UK ad spend defies economic gloom to hit £6bn [...]
ITV used Facebook to find Jeremy Kyle Show contestants July 31, 2019 ITV used Facebook to find guests who wanted to take a lie detector test on its axed reality series The Jeremy Kyle Show, according to new evidence published today. In a letter to MPs, ITV boss Dame Carolyn McCall said the show’s producers used the social media platform to attract contestants, admitting that “some did [...]
Giffgaff fined £1.4m by Ofcom for overcharging mobile customers July 30, 2019 Mobile phone company Giffgaff was fined £1.4m by watchdog Ofcom today for overcharging customers. An Ofcom investigation found that an error in Giffgaff’s billing system led to around 2.6m customers being overcharged a total of almost £2.9m. Read more: Russia threatens retaliation against British media after RT fine Giffgaff is owned by Telefonica UK which [...]
Ofcom sets out new rules for reality TV after Jeremy Kyle Show death July 29, 2019 Ofcom has proposed new rules to protect participants in TV and radio shows, weeks after ITV bosses were slammed over the death of a guest on The Jeremy Kyle Show. The regulator today unveiled plans for new rules requiring broadcasters to protect the welfare and dignity of participants in shows, and to ensure participants are [...]
From energy to insurance: How Open Banking could fix the loyalty penalty headache July 29, 2019 You don’t get to be Prime Minister without having a few political gifts. One of Theresa May’s was her ability to spot the issues that people cared about – even if she found it harder to come up with effective ways of improving them. That was why her maiden speech outside Downing Street was so [...]
Russia threatens retaliation against British media after RT fine July 26, 2019 Russia has warned UK media working in Russia that they will face consequences after Ofcom handed down a £200,000 fine to broadcaster RT. In a statement, Russia’s Ministry of Foreign Affairs said it viewed the penalty as “part of an anti-Russian campaign designed to restrict the activities of Russian media in Britain”. Read more: RT [...]
RT fined £200,000 for impartiality breach over Salisbury poisoning coverage July 26, 2019 Russian broadcaster RT has been fined £200,000 by Ofcom over “serious failures” to comply with impartiality rules. Read more: RT broke broadcasting rules on impartiality, says Ofcom The regulator said RT – formerly known as Russia Today – had breached requirements for broadcast news to be presented with due impartiality in seven programmes that covered [...]
Lloyds’ away win piles pressure on Skeoch July 26, 2019 A score draw? For Standard Life Aberdeen, that’s probably an overly generous classified check after the final whistle on its £109bn fund management dispute with Lloyds Banking Group. It’s hard not to look at the result as anything other than a come-from-behind victory for Britain’s biggest high street lender instead. The £140m cash sum it [...]
Ranked: These are the UK’s worst broadband and mobile firms July 23, 2019 Plusnet has topped a list of highest number of complaints for a broadband provider for the second quarter in a row. The Sheffield-based telecoms firm received 31 complaints per 100,000 customers between January and March, according to figures published today by regulator Ofcom. Read more: Which telecoms companies have the worst customer service? Plusnet was [...]
Going on holiday is a chance for a much-needed screen-break, so feast your ears on these podcasts instead July 23, 2019 Just admit it, we are totally dependent on our digital devices. People in the UK now check their smartphones, on average, every 12 minutes of the waking day, according to a worrying 2018 report from media watchdog Ofcom. This is likely to be even worse for business people, with a deluge of emails tiring our [...]