Ofcom sets out new rules for reality TV after Jeremy Kyle Show death July 29, 2019 Ofcom has proposed new rules to protect participants in TV and radio shows, weeks after ITV bosses were slammed over the death of a guest on The Jeremy Kyle Show. The regulator today unveiled plans for new rules requiring broadcasters to protect the welfare and dignity of participants in shows, and to ensure participants are [...]
From energy to insurance: How Open Banking could fix the loyalty penalty headache July 29, 2019 You don’t get to be Prime Minister without having a few political gifts. One of Theresa May’s was her ability to spot the issues that people cared about – even if she found it harder to come up with effective ways of improving them. That was why her maiden speech outside Downing Street was so [...]
Russia threatens retaliation against British media after RT fine July 26, 2019 Russia has warned UK media working in Russia that they will face consequences after Ofcom handed down a £200,000 fine to broadcaster RT. In a statement, Russia’s Ministry of Foreign Affairs said it viewed the penalty as “part of an anti-Russian campaign designed to restrict the activities of Russian media in Britain”. Read more: RT [...]
RT fined £200,000 for impartiality breach over Salisbury poisoning coverage July 26, 2019 Russian broadcaster RT has been fined £200,000 by Ofcom over “serious failures” to comply with impartiality rules. Read more: RT broke broadcasting rules on impartiality, says Ofcom The regulator said RT – formerly known as Russia Today – had breached requirements for broadcast news to be presented with due impartiality in seven programmes that covered [...]
Lloyds’ away win piles pressure on Skeoch July 26, 2019 A score draw? For Standard Life Aberdeen, that’s probably an overly generous classified check after the final whistle on its £109bn fund management dispute with Lloyds Banking Group. It’s hard not to look at the result as anything other than a come-from-behind victory for Britain’s biggest high street lender instead. The £140m cash sum it [...]
Ranked: These are the UK’s worst broadband and mobile firms July 23, 2019 Plusnet has topped a list of highest number of complaints for a broadband provider for the second quarter in a row. The Sheffield-based telecoms firm received 31 complaints per 100,000 customers between January and March, according to figures published today by regulator Ofcom. Read more: Which telecoms companies have the worst customer service? Plusnet was [...]
Going on holiday is a chance for a much-needed screen-break, so feast your ears on these podcasts instead July 23, 2019 Just admit it, we are totally dependent on our digital devices. People in the UK now check their smartphones, on average, every 12 minutes of the waking day, according to a worrying 2018 report from media watchdog Ofcom. This is likely to be even worse for business people, with a deluge of emails tiring our [...]
Mobile operator Three defies Ofcom’s call for ‘fairer’ phone bills July 22, 2019 Mobile operator Three has clashed with regulator Ofcom over proposals to create fairer bills for customers after their initial contract period has ended. Ofcom today unveiled a string of new rules and said five major providers have pledged to cut bills for millions of customers. Read more: New rules could give fraudsters a back door [...]
Talktalk holds guidance as full-fibre demand boosts revenue July 17, 2019 Broadband provider Talktalk today said its first quarter trading was in line with expectations, as growing demand for high-speed internet boosted sales. The telecoms firm posted a 1.3 per cent rise in revenue to £387m in the three months to the end of June, and said its full-year guidance remains unchanged. Read more: Talktalk narrows [...]
New rules could give fraudsters a back door to clone mobile phone numbers July 7, 2019 New rules meant to make it easier to swap mobile contracts could give criminals access to important personal information, experts have warned. The new text-to-switch service, launched last week, allows billpayers to easily get a code to move provider. It aims to encourage switching and save customers on their bills. However, the system is so [...]