HSBC and NatWest online banking glitch: Bankers return unrested after bank holidays August 31, 2015 HSBC and NatWest faced the financial equivalent of leaving the oven on before going on holiday this weekend, as both banks suffered IT glitches over the bank holiday leaving over 275,000 customers without their wages. The fault meant that salaries were not transferred from HSBC business accounts to the accounts of employees, including those [...]
August Bank Holiday 2015 blues for Barclays, RBS and NatWest staff as local branches stay open August 27, 2015 In these modern times of accessibility and 24-hour contact, is the Bank Holiday becoming part of Britain’s history more than a cultural event? Three lenders were excited to announce the desecration of the sacred so-called bank holiday weekend by opening branches across the country. While execs and chairs head off to their homes in the [...]
Pocket money inflation exceeds parent wage hikes August 18, 2015 Bad news for working parents: the average allowance for UK youngsters is growing at an unprecedented rate, and it’s even outstripping their parents’ wage growth this year. Average pocket-money for eight-15 year olds has soared by 448 per cent in nearly 30 years, compared with just a 193 per cent increase in parents’ income over [...]
RBS, NatWest and Ulster Bank online banking system was targeted by a deliberate denial of service attack July 31, 2015 RBS has said its online banking system was brought down by a deliberate denial of service attack directed at the website. RBS, NatWest and Ulster Bank' websites and apps went down for nearly an hour this morning. Hundreds of customers complained that they could not use the banking group's online systems while others said [...]
This chart shows how many current account switchers Barclays, HSBC, Lloyds and NatWest have lost July 29, 2015 New rules which make it easier for customers to change current accounts resulted in a four per cent increase to 1.1m switches, compared to 1.06m during in same period a year earlier. The rules, introduced in October 2013, allow customers to switch accounts within seven working days, with all outgoing and incoming payments transferred automatically. [...]
HSBC and First Direct customers can finally use Apple Pay July 28, 2015 The mobile payment system launched in the UK in mid-July to great excitement, but not all banks supported it from the start. Although HSBC was supposed to be a launch partner, when the day came, customers were told the service had been delayed, and that the bank was “working hard” to get it running by [...]
Which banks will offer the Help to Buy Isa? Barclays, Lloyds Banking Group, Nationwide, NatWest, Santander and Virgin Money July 25, 2015 Barclays, Lloyds Banking Group, Nationwide, Natwest, Santander and Virgin Money are among the banks and building societies which will offer the government's widely anticipated Help to Buy Isa. Help to Buy Isas, unveiled by chancellor George Osborne in his Spring budget, aim to give first-time buyers a much needed helping hand onto the property ladder. [...]
The Financial Conduct Authority is going to help savers by making it easier for them to switch accounts July 23, 2015 The Financial Conduct Authority (FCA), Britain’s financial regulator, has announced plans to introduce new measures to help customers switch cash savings accounts, following a review of competition in the industry. Read more: This chart shows how many current account switchers Barclays, HSBC, Lloyds and NatWest have lost The regulator is proposing new rules which will make [...]
Apple Pay: How does it work and is it any quicker? A guide for the new contactless payment system July 15, 2015 Apple Pay has finally arrived in the UK. Well, sort of. If you have the right iPhone and the right bank and you shop in the right place and if the sun is shining at just the right angle – then you can use Apple Pay (okay, we made the bit about the sun up). [...]
Apple Pay launches in the UK: Where to use it, how to use it, which iPhone you need and how it works July 14, 2015 If you're the proud owner of an iPhone 6, 6 Plus or Apple Watch you can now spend your cash with little more than the flick of a wrist. Apple Pay has today launched in the UK, allowing people to use near field communication on their iPhones to tap and pay for items worth [...]