Rose through the ranks: RBS picks lifer for top role September 22, 2019 It was was the worst kept secret in the Square Mile: on Friday morning Alison Rose was finally appointed as the new chief executive of the Royal Bank of Scotland, but the only surprise was that the announcement did not come any sooner. RBS has insisted that it underwent a thorough job process which involved [...]
Alison Rose confirmed as new RBS boss September 20, 2019 Royal Bank of Scotland confirmed this morning that Alison Rose has been appointed as the firm’s first female chief executive. Rose, who is currently deputy chief executive of Natwest and the boss of the bank’s commercial arm, is replacing Ross McEwan at the helm of the company. Read more: RBS ‘returns from the wilderness’ with [...]
London’s private sector growth outperforms rest of country in August September 9, 2019 Growth in London’s private sector slowed in August, but the capital outperformed the UK as a whole as new business, activity and employment all expanded. Read more: UK economy close to recession after stagnant services sector data Despite the expansion, companies’ overall confidence fell to a five-month low in August as Brexit uncertainty weighed on [...]
Ofgem throws lifeline to 30,000 energy customers as Eversmart goes bust September 6, 2019 Ofgem has said it will step in to protect nearly 30,000 customers as energy firm Eversmart added its name to a long list of suppliers that have gone bust in the past year. The regulator told customers to sit tight as they wait for its Supplier of Last Resort process to kick in. Read more: [...]
You haven’t got mail: Yahoo Mail down around the world September 5, 2019 Yahoo’s email servers have suffered a fault that has blocked users around the world from using the service, with many complaining they cannot work. The problem has also hit the email services of UK companies Sky, BT, and Talktalk, which piggyback off Yahoo’s network. Read more: Natwest and RBS website outages hit online banking customers [...]
Watchdog opens door to PPI deadline reprieve as customers battle technical issues August 28, 2019 The regulator responsible for overseeing PPI claims has hinted that providers could extend tomorrow’s deadline if technical difficulties prevent customers from complaining about mis-sold policies. Consumers have to lodge claims with the provider that sold them the PPI policy, but people have complained of being unable to make claims with providers due to problems with [...]
Natwest customers wrestle with IT issues as PPI deadline looms August 28, 2019 Natwest customers have complained of being unable to make PPI claims ahead of tomorrow’s deadline for lodging complaints about mis-sold plans. Customers took to Twitter to express their frustration at not being able to make claims. “The [Natwest] website is down, personal banking on-line system is down and the PPI call line system is malfunctioning! [...]
Natwest and RBS websites crash: Customers struggle to access online banking after outage August 27, 2019 Natwest and RBS banks have still not recovered from major technical issues that have knocked over their websites today. The websites crashed at around 9am and have still not recovered, prompting a deluge of customer complaints on Twitter as people struggled to access their bank accounts. Read more: Natwest apologises after another banking outage The [...]
Major investor swallows £41m of Carpetright’s huge debt pile August 27, 2019 One of Carpetright’s largest shareholders has paid to take on £40.7m of the retailer’s debt, sending shares surging. Meditor European Master Fund has underwritten a loan from Natwest and Ulster Bank to the carpet company to keep its revolving credit facility active. Read more: Carpetright shares buoyed as turnaround plan remains on track Carpetright’s share [...]
Ted Baker finance boss bags Mulberry role August 22, 2019 Ted Baker’s finance boss Charles Anderson has quit after 17 years to join luxury bag brand Mulberry. Anderson will join Mulberry’s board as group finance director in early October, replacing Neil Ritchie who stepped down on 30 June. During his time at Ted Baker, Anderson played an active role in its international expansion and systems [...]