Why companies fail when success becomes routine The corporate landscape is littered with companies like Tesco, HP and Sony. Once business trailblazers, they have somehow become pedestrian and their performance has suffered. But why didn’t they spot the signs before their market share and profits started to slip? The simple answer is that, when firms perform well, they try to hardwire the [...]
China meat scandal: Why consumers are turning on Western fast food brands TRUST lies at the heart of any company’s reputation, but its importance is amplified when the product being delivered is food. This is the hard truth facing the likes of Starbucks, Yum Brands – owner of KFC – and other leading Western fast food retailers, which have all pulled products from their outlets, after allegations [...]
