HSBC and TSB outages: Customers locked out of online banking September 28, 2018 Both HSBC and TSB’s digital banking services were down this morning for many customers. HSBC's mobile app outage started at around 7.45am, but the company has confirmed it had fixed the problem for all customers by around midday. "An earlier issue where some customers were unable to log on to the HSBC mobile banking [...]
United Utilities to spend £80m on supplies after UK summer heatwave September 28, 2018 United Utilities expects to spend another £80m this year on safeguarding its supply line, after narrowly avoiding the need for a hosepipe ban during the UK’s summer heatwave. "Earlier this year, the UK experienced a prolonged period of extreme hot and dry weather resulting in exceptional demand from customers," it said in a trading [...]
DCC strikes discord with its purchase of the Jam Group September 27, 2018 DCC managed to hit the wrong note with its $170m (£130m) acquisition of the Jam Group today, sending shares down four per cent over the course of the afternoon. The FTSE 100 support services group placed up to 10 per cent of its share capital to fund the purchase, but investors weren’t in tune [...]
Trading platform IG’s boss steps down amid regulatory uncertainty September 27, 2018 Online trading platform IG’s chief executive, Peter Hetherington, is set to stand down immediately, as European regulations begin to bite. Hetherington’s three-year tenure as group chief executive draws to a close today, though he will stay on to help manage the search for a successor at the spread betting platform. Chief financial officer Paul [...]
Ofgem investigates complaints handling at four energy firms, calling industry performance ‘unacceptably low’ September 27, 2018 Ofgem today announced it has opened investigations into four energy firms' complaints procedures, blasting the industry's performance on handling complaints as “unacceptably low”. The watchdog is investigating complaints handling at First Utility, Ovo Energy, Utilita and Scottish Power. Read more: SSE share price suffers as it issues profit warning It has also demanded that [...]
Mayor of London reveals first projects to benefit from Strategic Investment Fund September 26, 2018 Ideas to regenerate the West End and to provide more affordable workspace in the capital are set to benefit from a £112m investment fund. The Mayor of London today announced the first tranche of projects to benefit from the Strategic Investment Fund – generated from growing business rate receipts. Sadiq Khan’s own Good Growth [...]
Daimler names new CEO as outgoing executive prepares to lead board September 26, 2018 Daimler’s chief executive is standing down more than a year before his contract expires. Dieter Zetsche will leave his post early in order to comply with a two-year cooling-off period before he can take up the role of supervisory board chairman at the car manufacturer in 2021. Read more: Halfords sales speed up ahead [...]
Poll: Brexit won’t lead to financial services brain drain September 26, 2018 Just 630 UK finance jobs have moved abroad since the Brexit vote, a Reuters poll found today. It contrasts fears voiced immediately after the vote that leaving the EU could badly damage the UK’s financial services sector. Read more: Brexit: Rees-Mogg tells businesses to accept customs delays Reuters’ poll of 134 financial giants found [...]
AA profits fall into a pothole as roadside repair firm blames Beast from the East September 26, 2018 Bad weather sent AA profits crashing in the first half of 2018, the roadside recovery firm said today, sending its share price down over four per cent. The figures Pre-tax profits fell 64 per cent year on year to £28m, with revenue growing just two per cent to £480m, fuelled by the AA’s roadside [...]
Brits lost £500m to fraudsters in first half of 2018 September 25, 2018 Criminals lied and tricked their way to stealing £500m from the UK public in the first half of the year, new figures today reveal. While the finance industry managed to protect £2 in every £3 targeted by fraudsters, they managed to steal £503.4m, using it to fund terrorism, people smuggling and drug trafficking, according to trade association UK [...]