BRC chief: Red tape ‘weighs heavily’ on retailers Retail Helen Dickinson, the boss of leading trade body the British Retail Consortium, believes red tape “weighs heavily” on retailers. She speaks to Felix Armstrong about food inflation, workers’ rights and her meeting with the Chancellor. Helen Dickinson was six weeks into her job as chief executive of the BRC when the horsemeat scandal landed on [...]
Nine in ten hospitality job switchers quit the sector Hospitality Nine in ten workers in hospitality and tourism quit the sector altogether when they switch jobs, as the hiring “churn” drives costs and dampens the industry’s productivity. As many as 87 per cent of hospitality and tourism workers who quit jobs end up leaving the industry for good, while the exit rate stands at 82 [...]
John Lewis reinstates staff bonus but remains ‘cautious’ Retail John Lewis has returned its staff bonus after years of its suspension, as the retail titan turned a profit but remains “cautious” in a testing retail environment. The partnership, which also owns Waitrose, made a £134m profit in the year to January 2025, up six per cent from the year before, and notched growing sales [...]
Labour workers rights reforms could backfire for young workers March 12, 2026 Labour’s employment rights reforms could damage opportunities for young workers if the new laws reduce the number of flexible, entry-level roles, the UK’s top retail trade body has warned. The British Retail Consortium (BRC) has called on the government to ensure the implementation of its reforms, which were passed into law in December, doesn’t hamper [...]
Asda boss: Government ‘more and more difficult’ to deal with March 4, 2026 The boss of supermarket chain Asda has said the government has become “more and more difficult” to deal with, claiming the pressures on business posed by policy have ballooned since he began his career. Allan Leighton, Asda’s chair, said businesses are increasingly facing obstacles to growth which are “not of their own making”. At Tuesday’s [...]
Union bosses call for another workers’ rights push amid Labour turmoil February 8, 2026 Union bosses are capitalising on the turmoil across the Labour party leadership to push for another major workers’ rights shakeup as Prime Minister Keir Starmer tries to fend of a rebellion from the left. The government is being urged to go beyond its manifesto commitments and hand all workers the right to guaranteed hours – [...]
Labour U-turns on workers’ rights manifesto pledge November 27, 2025 The government has reversed its contentious plans to hand all new staff protection from unfair dismissal from day one, after months of warnings about the workers’ rights package from industry and fierce political resistance from the House of Lords. Under revised proposals announced by the Department for Business and Trade (DBT) on Thursday, the protection [...]
Top retail boss warns UK heading into recession September 24, 2025 The boss of AO World has warned that inflation, new red tape around hiring and higher taxes are quickly pushing the UK into a recession. “We’ve lived through a few recessions in the last 25 years – I think we’re heading into another one,” founder and CEO of AO World, John Roberts, told the BBC. [...]