BT bets on budget provider amid broadband customer losses Tech BT has lost more broadband customers than expected, a sign that even its £15bn fibre rollout is struggling to retain customers from drifting to cheaper rivals. Openreach, BT’s network arm, reported a net loss of 242,000 broadband lines in the second quarter of its financial year, worse than the 205,000 analysts had pencilled in. The [...]
Tesco Mobile returns to profit thanks to Samsung Galaxy telecoms Tesco Mobile returned to profit thanks to Brits’ demand for premiums handsets such as the Samsung Galaxy S24 series, it has been revealed. The provider, which is a joint venture between the supermarket giant and Virgin Media 02, has posted a pre-tax profit of £1.2m for 2024, new accounts filed with Companies House show. The [...]
Huawei issues UK sales warning as restrictions hit hard telecoms The UK arm of Chinese telecommunications giant Huawei has issued a warning over its future sales as restrictions on its activities continue to have a major impact. The Reading-headquartered business has said its turnover in 2025 will continue on the downward trajectory it has been on since 2019 but that the company will remain profitable. [...]
TalkTalk: Huge losses revealed amid job cuts and fleeing customers August 6, 2025 The full extent of TalkTalk’s financial woes have been revealed for the first time amid sky-rocketing losses and huge job losses as customers move to other broadband providers. New accounts for the Salford-headquartered group filed with Companies House have revealed its pre-tax losses surged from £153m to £465m in the year to 28 February, 2025. [...]
Vodafone growth boost as UK merger with Three starts to pay off July 24, 2025 Vodafone reported a solid start to its financial year, with growth in revenue and profits underpinned by the recent completion of its UK merger with Three, now consolidated into its results. The deal has created the UK’s largest mobile operator and delivered a double-digit boost to local revenues in the first quarter. “We are making [...]
Virgin Media O2 to create £1.4bn giant in mega deal May 12, 2025 Virgin Media O2 has announced plans to create a new communications and IT giant which is expected to turn over around £1.4bn. The move will see Virgin Media O2 and Daisy Group combine their direct B2B (business to business) operations. Virgin Media O2 is to own 70 per cent of the new entity, with Lancashire-headquartered [...]
Sky to overhaul call centres and cut around 2,000 jobs March 27, 2025 Sky has announced plans to shake up its call centres in a move which will see around 2,000 jobs put at risk of being lost. The media company, which is owned by US media giant Comcast, is looking to close three of its ten call centre sites. Its locations in Stockport, Sheffield and central Leeds [...]
Vodafone and Three: What £16.5bn merger actually means for customers and prices December 5, 2024 After an almost 18-month battle the UK’s largest ever telecoms deal – which will see Vodafone and Three complete a £16.5bn merger – has been given the green light. Described by Vodafone as a “once-in-a-generation opportunity to transform the UK’s digital infrastructure”, the deal has now satisfied the Competition and Markets Authority (CMA) enough for [...]
How Nokia’s UK arm is bucking the trend of falling sales October 1, 2024 The UK arm of Nokia has bucked the trend set by its parent company by reporting a rise in both its sales and profit for its latest financial year. The division, which is based near Bristol, has reported a turnover of £448.9m for 2023, up from the £441.2m it posted for 2022. Newly-filed accounts with [...]
Tesco Mobile in the red despite sales passing £1bn October 1, 2024 Tesco Mobile fell into the red despite its sales passing the £1bn mark during its latest financial year, it has been revealed. The provider, which is a joint venture between the supermarket giant and Virgin Media 02, has reported a pre-tax loss of £449,000 for 2023, according to newly-filed accounts with Companies House. The loss [...]