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Thames Water

  • Water firms face new fines for poor customer service

    February 12, 2024

    Water firms could be fined up to a tenth of their turnovers for poor customer service under the new powers

  • Ashmore suffers further outflows as emerging markets improve

    February 7, 2024

    Ashmore, the emerging markets manager, has suffered further outflows despite stronger performance over the last six months.

  • UK moves to protect investments in water firms in case they go bust

    January 25, 2024

    Thames Water's group debt pile stands at £18.bn

  • Utilities sector ranked least popular by customers as scandals mount

    January 23, 2024

    Thames Water has been the problematic face of the UK's utility sector in recent years

  • Ofwat is hiring a £70,000 media chief. The key skill? Crisis communications

    January 11, 2024

    The embattled water regulator is hiring a head of media relations to lead its communications efforts – with the right candidate an expert in ‘crisis communications.’ Ofwat has been criticised by campaigners and politicians alike for the sorry state of the nation’s water infrastructure. The right candidate will have the “ability to rapidly brief on [...]

  • London’s new Super Sewer may sound swell, but it’s a shoddy waste solution

    January 11, 2024

    Sure, the Super Sewer is an upgrade from the current situation. But the opportunity to redesign London’s sewers in a future-thinking fashion has for the next century been thrown away.

  • Eton: Thames Water sewers flood as £46,000-a-year school forced to delay term

    January 10, 2024

    Thames said “recent heavy rainfall, along with high groundwater levels and river flooding, caused our local sewer system to overload.  

  • Shellfish and shit: How sewage is soiling towns like Whitstable

    January 5, 2024

    As water companies wash their hands of responsibility for sewage spillages, a swimmers’ coalition SOS Whitstable is fighting back...

  • Thames Water: Fresh blow as major investor takes £600m writedown

    January 3, 2024

    The decision was “probably difficult but necessary” according to Tim Whittaker, director at Edhecinfra, a research institute and data provider, as reported by the FT.

  • Top business disasters of 2023: City A.M. reflects on the biggest corporate mishaps of the year

    December 30, 2023

    Here at City A.M., we’re taking some time to reflect on some of the biggest c*ck-ups in business in the last 12 months. 

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