Service sector profits continue long decline Markets Profitability in the UK’s service sector declined for the seventeenth consecutive rolling quarter, according to new data, with businesses reporting few signs of improvement on the horizon. The Confederation of British Industry’s (CBI) latest survey on the service sector showed that rising costs put businesses’ bottom line under pressure. A weighted balance of -28 per [...]
Accountancy firms face margin squeeze as AI disrupts compliance services Prof Services Most UK accountancy firms admit margins on traditional compliance services are under pressure from automation, as professional services firms rethink strategies in the age of AI. According to a report shared exclusively with City AM by Ravical, while most British firms believe margins have increased over the last three years, the majority (63 per cent) [...]
Big Four consulting giants pivot to ‘high-growth verticals’ amid AI disruption Big Four Following news of Deloitte’s latest expansion, experts predict a wave of restructuring and a “high-growth vertical” focus across the Big Four giants. On Monday, Deloitte revealed its plans to launch a Europe, Middle East, and Africa (EMEA) firm, aiming to build a regional powerhouse that keeps pace with rapid technological change. The new firm will [...]
Big Four giant Deloitte forms $20bn EMEA unit amid tech disruption February 23, 2026 Deloitte, one of the Big Four, plans to launch a Europe, Middle East, and Africa (EMEA) firm, aiming to build a regional powerhouse that keeps pace with rapid technological change. After a successful partner vote, Deloitte announced on Monday that the new EMEA firm will launch in June 2026. Deloitte EMEA will bring together 16 [...]
Most people have no idea how good AI is – and they’ll be the first to go February 12, 2026 A viral post from an AI investor warns most people have no idea how good AI is, or how quickly it will come for their jobs. Will it come for mine? Maybe. A couple of weeks ago I looked at the essay written by Anthropic’s co-founder in which he expressed his fears that humanity won’t [...]
CBI board member Peter Hogg to lead Arcadis’ UK and Ireland business February 2, 2026 The CBI’s senior council chair, Peter Hogg, has been appointed as Arcadis’ country director for the UK and Ireland, City AM can reveal. Hogg is a 28-year veteran of the global design and consultancy firm and will succeed Simon Bimpson, with a focus on leveraging Arcadis’ position in sustainable design to deliver infrastructure that improves [...]
Professional services firms facing ‘polycrisis of confidence’ January 28, 2026 A major study of C-suite attitudes among professional services firms has revealed a complicated landscape of increasing AI use, growth fears, worries about cash flow and concerns over staff motivation. According to the Managing Partners Forum Winter 2025 Quarterly, shared exclusively with City AM, all firms surveyed have integrated Gen AI into their daily operations, but [...]
Bill Thomas’ successor: KPMG top job up for grabs amidst sector transformation January 27, 2026 The Big Four giant KPMG’s election for the next global chair and CEO is currently underway, as big names across the firm vie to succeed Bill Thomas. Thomas has held the leadership position since October 2017, but his term is expected to conclude on 30 September. KPMG International is now launching a process to elect [...]
US tax consultancy faces $12bn threat, but AI could deliver $19bn in gains January 20, 2026 New research suggests AI could drive a $7bn (£5.2bn) net increase in the US tax consulting industry if firms shift focus from routine compliance to high-value advisory. The report from Source Global Research revealed that despite the potential threat to revenue, over half of all US tax services are expected to be significantly powered by [...]
Insurance giants are no longer afraid to sue competitors over ‘team poaching’ January 15, 2026 London’s insurance sector is becoming increasingly litigious as the battle for niche talent intensifies, after a wave of High Court cases suggests ‘team poaching’ has become a legal flashpoint. If, like me, you are glued to the court filing system, you’ll have seen a noticeable uptick in lawsuits over restrictive covenants going to London’s High [...]