Lloyds Bank forks out compensation after tech glitch hit nearly half a million Banking Nearly half a million Lloyds Banking Group mobile app users were hit by the firm’s major tech glitch earlier this month with the bank now dishing out compensation payments to some of those affected. Up to 447,936 customers of Lloyds and group subsidiaries Halifax and Bank of Scotland saw other rogue transactions across their accounts [...]
Revolut and Nationwide sharpen swords in battle to bank Britain Opinion The claws are out in the battle to bank Britain and in this week’s column Samuel Norman takes a look at the latest shots fired from Revolut and Nationwide. If you had ‘Graham Norton sitting on a horse’ on your banking bingo card, congratulations. The BBC chat show host has swapped his famous sofa with [...]
Companies House disciplined over 100 staff for compliance breaches Business Over a hundred members of staff at under-fire Companies House faced disciplinary action for compliance breaches in the last three years. Fresh figures from a Freedom of Information request reveal the UK’s registry body for companies took action against 131 staff since December 2022. The disciplinary measures were a result of breaches relating to the [...]
FCA tightens cyber reporting rules as UK firms face rising risk March 18, 2026 The City watchdog has moved to tighten cyber and operational resilience rules for financial firms, as attacks grow more frequent and increasingly spread through third-party providers. The Financial Conduct Authority (FCA) confirmed new requirements to standardise how firms report incidents and manage third-party risks, in a bid to improve visibility over disruptions ranging from cyber [...]
Musk’s X suffers third outage of the year as thousands report issues February 16, 2026 Social media platform X has been hit by a widespread outage, with thousands of its users reportedly unable to access the site and app. Over 3,000 users in the UK flagged issues shortly after 1pm on Thursday, according to data from Downdetector, while over 40,000 reports were flagged in the US at the height of [...]
Monzo outage hits app as digital bank wobbles January 13, 2026 Monzo Bank’s customers were left frustrated after the online bank suffered a widespread app outage, temporarily knocking out key features while core banking services continued to work. Shortly after 3 pm on Tuesday, users across the UK began reporting problems accessing parts of the bank’s app, according to outage-tracking site DownDetector. Reports seemed to spike [...]
X outage hits as Grok scrutiny and UK regulation collide January 13, 2026 X has been hit by a widespread outage, leaving millions of its users unable to load posts, photos or entire timelines, a tech stumble that has landed at an acute moment for Elon Musk’s platform. By early afternoon on Tuesday, over 7,000 X users in both the UK and across the pond reported problems to [...]
Barclays and Santander top highest customer exodus after outages October 30, 2025 Barclays and Santander recorded the highest net losses of current account switches in the second quarter of the year after outages disrupted thousands of customers’ online banking. Over 22,000 users switched from Barclays in the three months to June 2025, with just under 4,000 joining, marking a net loss of over 18,000. Santander recorded a [...]
AWS outage: Amazon says recovery is underway October 20, 2025 A swathe of apps and online services went down on Monday morning, including Zoom, Slack and Coinbase. This follows a global Amazon Web Services (AWS) outage, with knock on effects hitting millions of users of thousands of apps and websites. Amazon has said that services are “seeing significant signs of recovery”, with Lloyds Bank saying [...]
X down as thousands report issues with social media platform May 24, 2025 The social media platform X, formerly known as Twitter, experienced an outage on Saturday as users reported issues with the site. According to service monitoring site Downdetector, thousands of users in the UK experienced problems accessing the app and website. The site, which tracks user experiences and outages across different websites, showed that the issue [...]