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      Costa Coffee was acquired by Coca-Cola in 2019. (Photo by Dan Kitwood/Getty Images)

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John Lewis

  • John Lewis smells like teen spirit

    June 14, 2015

    THREE business-savvy teenagers are in the running to win £100,000 of venture capital funding for their company, as part of John Lewis’ business accelerator programme JLab. Alex Waterhouse, 17, George Streten, 15, and James Anderson, 17, are the brains behind Space Lounges, one of five companies shortlisted to win the prize money. John Lewis works [...]

  • These are the best shops on the British high street: Lush, John Lewis, Apple, Fenwick and Home Bargains make the top 10

    May 25, 2015

    The customer is king when it comes to winning amid an increasingly competitive retail landscape. Excellent customer service standards helped small independents make the biggest gains in an annual survey of favourite high street shops by consumer watchdog Which?. Independent DIY and decorating stores experienced a huge rise, coming third overall, or 83 places higher than last year. [...]

  • Vinyl revival prompts a boom in turntable sales for John Lewis

    May 5, 2015

    Once seen as the domain of DJs and Hackney hipsters, the humble record has returned to its former glory as a mainstream trend. Past predictions that vinyl would go the way of the cassette tape have proved incorrect, according to John Lewis, which has reported a 240 per cent increase in turntables in 2015. The [...]

  • Britain’s 20 most attractive employers are … John Lewis, BMW, British Airways

    April 8, 2015

    We spend the vast majority of our waking lives at work. And yet so many of us grumble about where we work, spend our lives worrying about job security and sometimes end up dedicating our evenings and weekends to getting the job done too.  So it might be worth taking note of a new survey [...]

  • John Lewis is named the retailer with the strongest reputation

    March 19, 2015

    Middle-class shoppers’ favourite John Lewis was yesterday declared the retailer with the best reputation in Europe, the Middle East and Africa (EMEA), a survey found. The survey, by the Reputation Institute, also showed that among the firms whose reputation had improved the most between 2013 and 2014 were WH Smith and H&M. However, there was bad [...]

  • From BHS and John Lewis to TSB and the Apple Watch: What got us talking this week?

    March 13, 2015

    Jeremy Clarkson punched a man over a steak. Blurred Lines went from being the song with questionable gender politics to being a Marvin Gaye rip-off. And somewhere above our heads, a pilot got bored and drew rude pictures using GPS flight data.   Here is what got us talking at City A.M.  1. After 15 [...]

  • Bonus at John Lewis drops on Waitrose sales

    March 12, 2015

    JOHN Lewis Partnership slashed staff bonuses to 11 per cent of pay, the lowest level for 12 years, after profits fell at its grocery chain Waitrose. The partnership’s 93,800 employees will receive a total pay out of £156.2m, which is equivalent to nearly six weeks’ salary. The supermarket price war, a deflationary market and a significantly [...]

  • John Lewis Partnership slashes bonus as Waitrose profits fall

    March 12, 2015

    The John Lewis Partnership, known for its generous staff incentives, has slashed the bonus payout to its partners after a hit on profits at its upmarket grocery chain Waitrose. Staff will receive a bonus of 11 per cent of their annual salary, down from last year's 15 per cent – the third annual decline in a row. [...]

  • John Lewis Partnership poised to reduce bonus payout to staff

    March 9, 2015

    THE JOHN Lewis Partnership will this week seek to cut its bonus pot for staff for a second year in a row after the supermarket price war took its toll on sales at its upmarket grocery chain Waitrose. Waitrose has grown sales and market share faster than its traditional supermarket rivals in recent years, thanks [...]

  • John Lewis Partnership hit by multi-million pound burden of new holiday pay ruling

    January 16, 2015

    Lawyers warned us that changes to holiday pay would be an expensive ruling, and lo, it came to pass.   The John Lewis Partnership, which includes the eponymous department store and Waitrose, will have to stump up an additional £12m each year to cover costs relating to pension, bonuses and National Insurance.   “The majority [...]

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