Heathrow narrows losses, but claims hit from strikes and CAA price-cap April 26, 2023 Heathrow Airport narrowed its losses this quarter, but said results were impacted by the CAA’s price cap, as well as ongoing strike action. The airport posted adjusted pre-tax losses of £139m, down from £223m the previous year, writing that this was due to the “the revenue allowance in the CAA’s H7 settlement being set too [...]
Heathrow to appeal against CAA price cap as airport warns passengers will bear the brunt of ‘underinvestment’ April 19, 2023 Heathrow Airport has said it will launch an appeal against the Civil Aviation Authority’s (CAA) decision on how much it can charge passengers until December 2026. The Competition and Markets Authority will review the airport’s grounds for appeal and decide if any can proceed. Last month the UK Civil Aviation Authority (CAA) confirmed that the cap [...]
37 per cent of flights delayed last year – but London’s Heathrow, Gatwick and Luton airports not worst offenders March 22, 2023 More than a third of flights to and from UK airports last year were delayed, new figures show. The Civil Aviation Authority (CAA) said an “unacceptable” 37 per cent of flights were at least 15 minutes late in 2022. That is up from 17 per cent in both of the preceding two years and 25 [...]
‘Intelligence received’ suggesting airports breaking competition law – regulator January 26, 2023 UK airports could be breaking competition law, according to information received by a regulator. The Competition and Markets Authority (CMA) has written to airport operators warning of “serious consequences” for illegal information sharing. The letter, produced jointly with the Civil Aviation Authority (CAA), stated: “The CMA has recently received intelligence to suggest that some UK [...]
Which? demands boost to aviation regulator’s powers as passengers fume at airlines January 9, 2023 Which? has called on the government to bolster the aviation watchdog’s powers as fresh data reveals that passengers are losing faith in airlines’ ability to provide good customer service. Data published today by the consumer champion found that 39 per cent of adults who flew between January and October 2022 didn’t trust that airlines would [...]
From Heathrow’s row to SAF: Here are the top five things to watch out for in aviation next year December 24, 2022 To say that the UK aviation industry has had an eventful 2022 would be an understatement. This time last year, airlines and airports were on their knees as the Omicron variant emerged from South Africa at the end of November and in a matter of weeks reached Britain, bringing with it a truckload of new [...]
Ryanair to compensate travellers for 2018 strikes after Supreme Court appeal dropped December 12, 2022 Ryanair is set to compensate travellers for strikes that took place over four years ago after it dropped a UK Supreme Court appeal. “Ryanair’s decision to discontinue the Supreme Court appeal of the Court of Appeal judgement means that affected passengers will now be able to make a claim for compensation,” said Paul Smith, consumer [...]
25 per cent down: Heathrow boss warns ‘many years’ until pre-Covid flying levels reached October 26, 2022 It will take some time for Heathrow to go back to pre-pandemic levels, according to the airport’s boss John Holland-Kaye. The west London hub expects between 60 and 62 million people to pass through its gates this year, 25 per cent down on the 81 million posted in 2019. Heathrow also reported 18 million passengers [...]
Civil Aviation Authority chief steps down following a summer of travel chaos October 21, 2022 The chief of the UK Civil Aviation Authority will stand now next year after a rocky few years of pandemic transport chaos and strike action drama. Richard Moriarty has worked for the organisation for more than ten years, in senior roles including Director of Competition and Economic Regulation, Director of Consumers and Markets, Deputy Chief Executive [...]
Holidaymakers urged to reclaim ATOL refund notes or lose out on £54m July 26, 2022 Holidaymakers have been warned not to miss out on £54m-worth of unclaimed ATOL refund credit by the Civil Aviation Authority. Many passengers have missed out on the chance to claim compensation from ATOL, a legal protection and requirement for package holiday bookings. The CAA warned that when a travel company goes under, from 30 September, [...]