Fast broadband ‘revolution’ in final phase, Ofcom says March 20, 2025 The roll-out of ultrafast broadband across the UK is in its “final phase” and could reach nearly all homes by 2027, Ofcom has said. The industry regulator said data it had compiled from telecoms firms indicated 96 per cent homes and businesses would have access to full-fibre by 2027 with the right investment and regulation. [...]
Virgin Media 02 to spend millions upgrading its mobile network March 11, 2025 Virgin Media has announced a £700m investment this year to improve mobile reliability and boost speed for its UK customers. This investment will also help the broadband giant to strengthen its 4G and 5G coverage in rural areas. As part of its mobile transformation plan, the firm plans to roll out thousands of upgrades, including [...]
Amazon broadband coming to the UK in challenge to Elon Musk’s Starlink January 6, 2025 Amazon has announced its plans to enter the UK’s broadband market, intensifying its long-standing rivalry with tech tycoon competitor Elon Musk and his satellite internet constellation, Starlink. Through its Project Kuiper initiative, the tech giant revealed its intentions to provide high-speed internet to homes, businesses and government customers across the UK. The move, which was [...]
How BT, EE, Plusnet, Talktalk, O2 and Virgin Media misled customers over mid-contract price rises October 9, 2024 Six of the UK’s biggest broadband providers, BT, EE, Plusnet, Talktalk, O2 and Virgin Media, failed to make mid-contract price increases clear to consumers, the advertising watchdog has ruled. The Advertising Standards Authority (ASA) said the companies misled consumers by placing important information about price rises separately to headline prices and in areas of less [...]
Telecom Plus: Utility Warehouse provider continues growth streak October 3, 2024 Multi-service utility, internet and insurance firm Telecom Plus has reported a third consecutive year of double-digit growth. The FTSE 250 listed company, which provides energy, broadband, mobile and insurance services through one account, said that just over 1m households were now taking their essential home services from the firm. Telecoms Plus said that its customer [...]
Plusnet price rises boost profit after John Lewis closure October 1, 2024 Profit has risen at Plusnet despite a slump in customer numbers following the closure of its mobile division and John Lewis axing its broadband platform. The Sheffield-headquartered broadband provider, which is owned by BT, suffered a 29 per cent reduction in its customer base following the closures. However, annual contractual price rises partially offset the [...]
Sky hopes Ofcom broadband reforms will attract more customers September 12, 2024 British telecom companies have long been dogged by a reputation for poor customer service and complicated processes.
Talktalk debt crisis worsens as Macquarie deal stalls August 4, 2024 Talktalk's crunch negotiations with private equity giant Macquarie over a mooted £450m deal for its wholesale division have stalled, according to reports, as the embattled telecoms provider races to refinance a billion pounds of credit.
Telecom Plus lays out plans to double customer numbers as profit surges June 18, 2024 Telecom Plus has laid out plans to reach 2m customers after a bumper period of growth.
Cityfibre: Network provider hits profitability in challenge to BT Openreach and Virgin Media May 8, 2024 Cityfibre recently announced its acquisition of network provider Lit Fibre, which has boosted its full fibre rollout by up to 300,000 sites.