UK watchdogs push for answers on Google Cloud outage after major banks disrupted Fintech UK watchdogs are pushing for answers following an outage at Google Cloud that has led to a major services disruption across British companies on Tuesday. Google confirmed it was facing “issues” in its “europe-west2 region,” which refers to London according to the firm’s cloud service table. It has affected dozens of websites across the UK, [...]
Revolut facing extortion threat after hackers steal customers’ data Banking A group of Revolut hackers are threatening to release stolen customer data unless they receive payment from the fintech, after the company inadvertently handed over a trove of users’ private information. The digital banking giant said over the weekend a “very limited” number of customers had been affected by an impersonation scam, which compromised data including [...]
Lloyds Bank and Halifax users unable to use app in latest outage Banking Lloyds Banking Group has been hit with another app outage that has left thousands of customers unable to use services. The financial giant – which has Lloyds, Halifax and Scottish Widows under its umbrella – said it was “working to get things back to normal as quickly as we can” as users took to social [...]
Monzo faces outage as thousands of users unable to make payments or transfers August 19, 2026 UK fintech Monzo has suffered an outage that has left thousands of its users unable to use its banking services. The digital bank said it had “identified some issues” and initiated a stand-in backup service, which would allow users to still complete card payments and receive transfers. But some users have continued to raise concerns [...]
UK banks’ digital ID bid is a game of optics – and the odds are not in their favour July 1, 2026 A digital ID row has dominated headlines in the last year, and banks are set to join the row. In this week’s column, Samuel Norman takes a look at what they might be in for. Britain’s banks have voluntarily thrown themselves into one of the most toxic culture wars of the decade. Few subjects evoke [...]
Lloyds Bank and Halifax customers hit with app outage June 3, 2026 Lloyds Banking Group has been rocked with another outage as thousands of customers report issues with their online services. The financial services giant was flagged with a spike on the online outage tracker Downdetector at around 11:15am on Wednesday as users reported issues. Across the group – which includes Lloyds, Halifax and Bank of Scotland [...]
Monzo lost one current account switcher for every two gained in 2025 April 30, 2026 UK fintech darling Monzo lost one current account switcher for every two it gained last year. The neobank registered just over 20,000 new switchers in the final quarter, but over half of this was offset by the 11,000 thousand outflows. The picture for the final few months of the year mirrors the picture for the [...]
Lloyds Bank forks out compensation after tech glitch hit nearly half a million March 27, 2026 Nearly half a million Lloyds Banking Group mobile app users were hit by the firm’s major tech glitch earlier this month with the bank now dishing out compensation payments to some of those affected. Up to 447,936 customers of Lloyds and group subsidiaries Halifax and Bank of Scotland saw other rogue transactions across their accounts [...]
Revolut and Nationwide sharpen swords in battle to bank Britain March 25, 2026 The claws are out in the battle to bank Britain and in this week’s column Samuel Norman takes a look at the latest shots fired from Revolut and Nationwide. If you had ‘Graham Norton sitting on a horse’ on your banking bingo card, congratulations. The BBC chat show host has swapped his famous sofa with [...]
Lloyds Bank investigating ‘technical glitch’ as users see rogue transactions March 12, 2026 Lloyds Banking Group is looking into a “technical glitch” that left users of the bank’s app on Thursday morning seeing other users’ transactions on their mobile app. The group – which consists of Lloyds, Halifax and Bank of Scotland – responded to concerned customers on X in the early morning that it was looking into [...]