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AI agents

  • UK financial system exposed to ‘serious harm’ from AI risks

    January 20, 2026

    The Treasury, the financial watchdog and the Bank of England have been handed a stiff warning that the nation’s financial system is not adequately prepared for an AI shock. A group of influential MPs sat on the Treasury Select Committee took aim at the institutions for “not doing enough to manage the risks presented by [...]

  • Trump official warns UK on ‘Russia-style’ X ban after Grok row

    January 11, 2026

    A key Trump administration official has sent the UK a firm warning following speculation Elon Musk’s X platform may face a ban after a scandal around AI-generated images. Sarah Rogers, under-secretary for public diplomacy at the US State Department, issued a series of messages criticising the UK on the rumoured ban. Rogers said the UK [...]

  • British shoppers turn to AI as London high street sales falter

    January 7, 2026

    As our beloved high streets grapple with rising business costs, decaying consumer confidence and yet another bout of tax uncertainty, AI agents are reshaping how consumers shop. A report published by the Information Commissioner’s Office (ICO) warns that that so-called ‘agentic AI’, a quasi-autonomous form of artificial intelligence, could shift from novelty to norm within [...]

  • 2025 was set to be the year of AI agents. It was not.

    January 6, 2026

    At the end of 2024, just over a year ago today, tech behemoth and OpenAI boss Sam Altman predicted that AI agents would completely upturn the workplace before year end. AI agents are software programmes which break down any given task into smaller, more manageable steps, allowing them to devise and execute them with little [...]

  • Who still gets hired in the 2026 workplace?

    December 28, 2025

    Britain’s labour market has probably never felt more precarious than it does now, as the struggling economy and the rapid rise of AI take effect. Redundancies are at their highest since the pandemic, unemployment has risen to 5.1 per cent, and entry-level opportunities, the traditional stepping stones for grads and young workers, have all but [...]

  • AI to answer your 101 calls, leaving 999 calls to humans

    December 9, 2025

    “It’s not unusual for us to see 5,000 calls in 24 hours,” chief superintendent of the Thames Valley police department, Simon Dodds, told City AM. “Prioritising 999 over everything else is a real challenge”. That pressure has pushed his department, as well as the Hampshire & Isle of White Constabulary, to use AI agents. Their new [...]

  • Investors flee UK stocks as Budget jitters echo Liz Truss fiasco

    November 18, 2025

    Fund managers are ditching UK stocks as the fastest pace since Liz Truss and Kwasi Kwarteng panicked markets with the 2022 mini-budget. Global investors have dramatically reduced their risk to UK equities as the Labour government’s second Budget edges closer, where a hefty batch of tax rises are expected to be on the horizon. Rachel [...]

  • Britain has 18 months to pick a lane, or lose the lead in AI

    October 17, 2025

    US–UK momentum and fresh American capital give Britain a another shot at establishing AI leadership. The job now is execution: choose a stack lane, make services AI-first, attract global talent, and move faster safely, says Puneet Jindal The UK has a rare chance to turn new investment into real AI leadership – not through glossy [...]

  • Salesforce: Trust is ‘critical’ when it comes to AI

    October 16, 2025

    Trust has become key when it comes to businesses using AI. As Salesforce’s Brent Hayward, head of competitive intelligence, told City AM: “I don’t think there’s any more valuable thing. If you’re in the business of working with other businesses or customers, then trust… It is the foundational level”. Hawyard insisted that this trust ‘layer’ [...]

  • Salesforce cosies up to OpenAI and Anthropic amid sluggish sales

    October 15, 2025

    Software giant Salesforce is doubling down on its partnerships with AI heavyweights OpenAI and Anthropic to bolster its flagship AI platform, ‘agentforce 360’, as uptake remains modest. At this week’s Dreamforce conference, chief executive and co-founder Marc Benioff announced: “We’re so thrilled to have our relationship with OpenAI”. “You guys are becoming a critical part [...]

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