FCA names interim FOS chair after abrupt leadership shake-up Banking The Financial Conduct Authority has named a new interim chair of the Financial Ombudsman Service after its initial recruitment campaign “proved unsuccessful”. The City regulator appointed Liam Coleman as the watchdog’s temporary chair, which comes as controversy surrounds the departures of former leadership. Coleman will replace Baroness Zahida Manzoor who abruptly announced in February she [...]
UK lenders must do more to support people in debt, ombudsman chief says Banking The head of the UK's financial ombudsman has urged lenders to do more to help consumers struggling with debt after a surge in official complaints.