Virgin Media slapped with £28m fine for stopping customers cancelling deals Telecoms Virgin Media has been slapped with the media watchdog’s largest ever fine for direct harm to consumers after it was found to have mishandled millions of calls with users looking to switch away to a better deal The telecoms giant has been hit with a £28m fine after it was found to have put customers [...]
Monzo goes mobile: UK fintech debuts cell service in tie-up with Virgin Media O2 Fintech Monzo is set to launch its mobile service this summer in the firm’s latest play at diversifying its income from its traditional digital banking roots. The London-based fintech has sealed a tie-up with Virgin Media O2 and 1Global to kick off ‘Monzo Mobile’ – a phone plan and e-sim offering. Virgin will provide the UK [...]
England Rugby extends deal with O2 until 2031 Sport Business England Rugby this morning penned a deal with O2, extending the partnership between the two organisations to 35 years. The extension will see O2 remain the front-of-shirt sponsor for England Rugby’s men’s and women’s teams in what the Rugby Football Union describes as “one of the longest standing shirt sponsorships in the world”. It is [...]
Virgin Media O2 to create £1.4bn giant in mega deal May 12, 2025 Virgin Media O2 has announced plans to create a new communications and IT giant which is expected to turn over around £1.4bn. The move will see Virgin Media O2 and Daisy Group combine their direct B2B (business to business) operations. Virgin Media O2 is to own 70 per cent of the new entity, with Lancashire-headquartered [...]
Capita revenue plunges as outsourcing giant hit by contract losses December 17, 2024 Outsourcing firm Capita saw its adjusted revenue drop eight per cent in the first 11 months of the year, as the firm struggled to replace a host of lost contracts. In a trading update, the company revealed that the drop came largely from its experience arm, which fell a whopping 16.3 per cent over the [...]
Virgin Media O2 sells Cornerstone Towers stake as revenue dips October 30, 2024 Virgin Media O2 has announced the sale of a stake in its mobile towers joint venture, Cornerstone, to infrastructure investor Equitix, bagging £186m in cash. The deal, which leaves the telco with just over 25 per cent of Cornerstone after selling 8.33 per cent, involves a 16.66 per cent stake in a holding company that [...]
How BT, EE, Plusnet, Talktalk, O2 and Virgin Media misled customers over mid-contract price rises October 9, 2024 Six of the UK’s biggest broadband providers, BT, EE, Plusnet, Talktalk, O2 and Virgin Media, failed to make mid-contract price increases clear to consumers, the advertising watchdog has ruled. The Advertising Standards Authority (ASA) said the companies misled consumers by placing important information about price rises separately to headline prices and in areas of less [...]
Virgin Media O2 to offload stake in mobile tower network September 13, 2024 Virgin Media O2 has reportedly agreed to offload roughly eight per cent of Britain's biggest mobile tower network as the telecoms group looks to fund the expansion of its fibre broadband and mobile operations.
‘It can be spaghetti out there’: can Cityfibre take on BT? August 22, 2024 The UK’s altnet industry is a tangled mess of “spaghetti” – at least, that’s how the boss of Cityfibre put it earlier this year. Altnets, or alternative networks, such as Cityfibre, Gigaclear and Community Fibre, have emerged as competitors to the UK’s broadband giants Virgin Media O2 and Openreach. Despite their smaller scale, they have [...]
Boardroom Uncovered: How Virgin Group’s CEO went from New Zealand to running Richard Branson’s empire July 30, 2024 Boardroom Uncovered is City A.M.‘s on-camera interview series featuring the CEOs of the biggest and best-known companies operating in the UK.