British shoppers turn to AI as London high street sales falter As our beloved high streets grapple with rising business costs, decaying consumer confidence and yet another bout of tax uncertainty, AI agents are reshaping how consumers shop. A report published by the Information Commissioner’s Office (ICO) warns that that so-called ‘agentic AI’, a quasi-autonomous form of artificial intelligence, could shift from novelty to norm within [...]
FTSE 100 Live: Vodafone shares lead blue-chip rally; Unemployment rises Economics Good morning from the City AM liveblog team. What are you looking forward to more – Black Friday or Budget day? They are two vital days that UK retailers are bracing for in this month’s calendar, both of which can provide a major boost to firms – or crushing disappointment. Retail sales today show another [...]
Retailers hit by subdued October as Budget threat looms Retail UK retailers suffered a “subdued” October as Brits tightened their pockets ahead of what is expected to be a tax-heavy Autumn Budget. Retail sales increased 1.6 per cent year-on-year but remained below the 12-month average of 2.1 per cent, marking the weakest growth since May. The new data from the British Retail Consortium (BRC) and [...]
JD Sports-owned Go Outdoors returns to profit but cuts more jobs October 27, 2025 Go Outdoors, the retailer owned by FTSE 100 giant JD Sports, returned to profit as it cut more jobs in the wake of Chancellor Rachel Reeves’ tax hikes, it has been revealed. The business said it has reduced its headcount as it “faced significant cost headwinds” including the increase in the National Living Wage, a [...]
Retail sales hit highest since 2022 in surprise boost for economy October 24, 2025 Retail sales jumped to their highest level since 2022 in September, boosted by sunny weather that drove a surge in demand for clothing. Fresh figures from the Office for National Statistics (ONS) showed retail sales were 0.9 per cent higher than the previous three months. Sales volumes climbed 0.5 per cent in September, a significant boost from [...]
Temu: UK sales and profit double as Shein court battle looms September 17, 2025 Sales and profit at the UK arm of Chinese online marketplace Temu almost doubled during its latest financial year, it has been revealed. For 2024, the division achieved a revenue of $63.2m (£46.3m), up from the $32.1m it achieved in 2023. New accounts filed with Companies House also show its pre-tax profit jumped from $2m [...]
‘It’s not a fair fight’: HMV boss issues Rachel Reeves Autumn Budget tax demand September 8, 2025 Chancellor Rachel Reeves has been urged to reform business rates in the Autumn Budget by the boss of HMV. Phil Halliday, in an up-coming episode of City AM‘s Boardroom Uncovered show, said the current system should be altered to make it fairer for UK retailers. The managing director added that businesses such as HMV are [...]
FatFace slims down workforce as brand returns to profit August 14, 2025 FatFace shed almost 300 jobs as it returned to profit in its first full year after being acquired by FTSE 100 giant Next. The retailer was snapped up by the Leicester-based group for £115.2m in October 2023 in a deal which saw it fall to an initially reported pre-tax loss of £3.2m in the 35 weeks [...]
Matalan: Huge losses continue as almost 200 jobs lost June 19, 2025 Huge losses have continued at Matalan as its sales dipped below £1bn and it shed almost 200 jobs. The Liverpool-headquartered retailer has reported a pre-tax loss of £67.2m for the 12 months to 22 February, 2025. The total comes after Matalan also posted a pre-tax loss of £60m in its prior year. New accounts also [...]
UK retail sales boost as Brits enjoy warm weather May 23, 2025 Sales rose for UK retailers last month as warmer weather helped drive stronger demand for food and drink, according to official figures. The Office for National Statistics (ONS) said overall retail sales volumes rose by 1.2 per cent in April. This compared with a 0.1 per cent rise in March, which was revised down from [...]