Banks ombudsman fights for relevance amid Treasury crackdown August 18, 2025 The Financial Ombudsman Service is battling against a litany of obstacles as the government looks to “fundamentally” change its regulatory makeup. The organisation was rocked earlier this year by a leadership crisis following the abrupt departure of chief executive Abby Thomas in February. A Treasury Committee report, published in July, revealed Thomas had been dismissed [...]
FCA names interim FOS chair after abrupt leadership shake-up July 28, 2025 The Financial Conduct Authority has named a new interim chair of the Financial Ombudsman Service after its initial recruitment campaign “proved unsuccessful”. The City regulator appointed Liam Coleman as the watchdog’s temporary chair, which comes as controversy surrounds the departures of former leadership. Coleman will replace Baroness Zahida Manzoor who abruptly announced in February she [...]
Banks shut eight branches a week since 2016 July 10, 2025 British banks have accelerated their retreat from the high street, shutting an average of eight branches a week since 2016 in a dash to bulk up digital offerings. Nearly 3,700 sites closed between 2016 and 2024, creating 41 ‘banking deserts,’ which refer to local authorities where at least one branch shut for every 10,000 residents. [...]
National Wealth Fund boss calls for public finance consolidation July 1, 2025 The boss of Labour’s National Wealth Fund has urged the government to remain open to consolidation of public finance institutions in a bid to ease confusion for the private sector. In a hearing on Tuesday, the chief executive of the National Wealth Fund (NWF) John Flint told MPs he would “encourage” the Treasury “not to [...]
Labour’s National Wealth Fund a misnomer, MPs told June 18, 2025 Labour’s National Wealth Fund faced renewed calls for clarity on Wednesday as the Treasury Committee continued its inquiry into the government’s new body. The government’s rebrand of the National Wealth Fund (NWF) from the UK Infrastructure Bank (UKIB) in October 2024 has raised questions amid confusion of the two bodies’ remits. Academics and think tank [...]
Secure Trust Bank taps Labour donor tied to cronyism scandal as new boss June 17, 2025 An ex-Treasury director who was at the heart of Labour’s “cronyism” scandal has been tapped to take the helm at specialist lender Secure Trust Bank. Ian Corfield, who also spent nearly a decade as chief commercial officer of New Day, will replace retiring chief executive David McReadie. Corfield stepped down from his civil servant role [...]
FCA chief: Court delays denying victims justice June 12, 2025 Delays in the UK court system are denying victims of financial crime justice and preventing better regulation of the finance industry, the boss of the Financial Conduct Authority (FCA) has said. Nikhil Rathi told City AM that his organisation was working “really hard to accelerate [its] investigations” but that the slow pace of high-profile court [...]
Exclusive: Nikhil Rathi’s FCA is ready to go on the offensive June 10, 2025 Nikhil Rathi’s first five-year term at the helm of the FCA was dominated by difficult situations – most beyond his control, some firmly in it. But after being reappointed by Rachel Reeves in April, and with the added pressure of a new growth mandate from government, he outlines to Ali Lyon what he hopes his [...]
Brits sound alarm on branch closures as Lloyds and Natwest shutter sites June 9, 2025 Over half of Brits struggle to speak to a real person when they need support, fresh research shows, underscoring the challenge facing banking customers as more top lenders shutter their branches. Research from credit information service CRIF showed six in ten consumers were unable to get the support required due to bank branch closures. This [...]
MPs demand answers from Meta on finfluencers complaints June 6, 2025 An influential group of MPs has demanded that Meta outline its track record responding to requests to remove damaging content from finfluencers, after the Financial Conduct Authority (FCA) named the Facebook and Instagram owner as the sector’s worst offender. Chair of the Treasury Committee Meg Hillier issued a letter to the social media giant earlier [...]