Lloyds hit with highest FCA complaints as finance firms fork out £240m Regulation Lloyds Banking Group led the pack as the most complained about financial services group in the second half of 2025 as the industry forked out a near-quarter of a billion pounds to dissatisfied customers. Across its subsidiaries, the FTSE 100 giant was hit with a storm of 187,516 grievances to the UK’s financial watchdog in [...]
Motor finance lenders warned of ‘gridlock’ as £9bn scandal clogs rearview Banking The UK’s top banks are gearing up to put the long-running motor finance scandal in the rearview mirror but warning lights on the dashboard suggest they may still face “gridlock” on the multi-billion pound saga. FTSE 250 lender Vanquis became the latest on Monday to confirm it would not lodge a legal challenge against the [...]
Motor finance trade body gears up for legal challenge to £9bn redress Banking The motor finance industry’s trade body is mulling lodging a legal battle against the UK financial watchdog‘s £9bn redress scheme. The Finance and Leasing Association (FLA), which counts Santander and the financial arms of BMW and Volkswagen among its members, is reported to be leaning towards challenging the City regulator’s scheme. Members of the body [...]
Barclays and Lloyds picked for City watchdog’s AI live testing April 21, 2026 Barclays has joined the second cohort of firms selected by the UK’s financial watchdog to get a safe run at testing AI as banking giants battle to bulk up their tech capacity. The FTSE 100 constituent will join its peer Lloyds Banking Group – which will be represented by its subsidiary Scottish Widows – as [...]
S&U takes ‘Margaret Thatcher’ approach as profit swells April 21, 2026 Specialist lender S&U recorded a major bump to profit in the last year as the bank said it was following the teachings of former Prime Minister Margaret Thatcher. The London-listed bank – which was founded in 1938 and once known as Sports and Utilities – posted a pre-tax profit of £31.8m in the year ending 5 [...]
Santander UK tipped for ‘large’ hike to motor finance provisions April 16, 2026 Santander UK is expected to top up its provisions for the motor finance scandal following the final outline of the financial watchdog’s redress scheme. The Spanish-headquartered banking giant has been one of the most vocal critics throughout the scandal, which relates to the use of discretionary commission arrangements (DCAS) in car financing. Banks were accused [...]
Exclusive: Treasury and regulator to hold crunch talks with UK fintech unicorns April 16, 2026 Top fintech bosses will lock horns with Treasury and watchdog officials next week as the industry lobbies for key regulatory reforms, City AM can reveal. Several of the nation’s fastest-growing companies are set to meet City Minister Lucy Rigby on Tuesday as part of a flurry of key summits in UK fintech week. The City [...]
Close Brothers and First Rand look to park motor finance row April 8, 2026 After countless speed bumps, sharp handbreak turns and a fair few false starts, the two banks that took the motor finance scandal to the top finally look to put it in the rearview mirror. Close Brothers and Aldermore owner First Rand have sought to wrap up the over two-year long saga after the financial watchdog [...]
‘Make the process look less scary’: UK banking licence applications hit zero in 2025 April 8, 2026 The number of applicants for UK banking licences plummeted to zero in 2025, raising questions over the government and regulators’ capacity to foster competition and attract overseas investment. The fresh figures – revealed in a Freedom of Information request by financial regulation consultancy Pathlight Associates – show a steep fall from the 11 licence bids [...]
Close Brothers shares soar as bank ‘well positioned’ for £320m motor finance hit April 8, 2026 Close Brothers has insisted it is “well positioned” to absorb the financial hit from the City watchdog’s motor finance redress scheme but added to speculation another legal battle could be on the horizon. The FTSE 250 lender told markets on Wednesday morning that it estimates the cost of the Financial Conduct Authority’s (FCA) redress scheme [...]