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Thames Water

  • Thames Water coughs up £11m to compensate 13,8000 businesses for wrong bills

    August 19, 2021

    Following an investigation by regulator Ofwat, Thames Water has agreed to pay more than £11 million to 13,800 businesses for billing them the wrong amounts. The company said it would hand out the cash to non-household customers and water retailers for errors dating back to 2017 after the Ofwat probe. Investigators found data used to [...]

  • Water firms turn on taps with £2.7bn investment pledge

    July 15, 2021

    The UK’s water companies will pour a total of £2.7bn into environmental improvements over the next five years, it was announced this morning. On top of £1.9bn of pre-planned spending, sector regulator Ofwat has this morning approved an extra £793m of investment. The watchdog said that the additional spending would “allow water companies to take [...]

  • Leaking cash: Thames Water notched up £50m in penalties last year and swung to loss

    July 6, 2021

    Leaking cash: Thames Water notched up £50m in penalties last year

  • When Fulwell freezes over: Thames turns to ice for first time in 60 years

    February 12, 2021

    Parts of the River Thames have frozen for the first time in 60 years as the UK plunges to the coldest temperatures on record for February. Seagulls perched on a frozen Thames in Teddington, south west London, this afternoon as it iced over for the first time since Britain’s Big Freeze in 1963.  The slow [...]

  • East London water outage: “Intermittent supply” this morning but services returning

    October 6, 2020

    Thames Water have confirmed to City A.M. that supplies are “now returning” to thousands of east London homes after an outage that began Tuesday afternoon. However the supplier warned of an intermittent supply as “it will take some time to fully recover as pressure in the network rebuilds.” The outage has been traced to a [...]

  • South West Water owner sees shares rise as investors soak up positive update

    September 25, 2020

    Share in South West Water owner Pennon Group rose this morning after it confirmed trading was in line with expectations.

  • Water firms prepare to flood watchdog with complaints after final Ofwat ruling

    December 15, 2019

    Britain’s water companies are getting ready to launch a deluge of complaints against Ofwat, after the regulator publishes its final financial demands for the industry over the next five years. The regulator stunned the industry in July, when it rejected all but three leading suppliers’ business plans for 2020-2025, in a bid to clean up [...]

  • Thames Water hires advisers on £12bn debt ahead of crucial Ofwat ruling

    December 14, 2019

    Thames Water has hired restructuring experts from Gleacher Shacklock ahead of a crucial ruling from industry watchdog Ofwat. The UK’s biggest water supplier has called in the experts to advice on its £12bn pile of debt amid concern about the impact of a regulatory crackdown on its finances, according to Sky News. Read more: Thames [...]

  • Bog off: Fatberg finally cleared from Greenwich sewer by Thames Water engineers

    October 29, 2019

    A fatberg the size of a London red bus has been cleared from a sewer by Thames Water engineers – who pulled some of it out by hand. The 40-tonne mass of fat, grease and other waste, was found earlier this year clogging up a Greenwich sewer.  Workers at Thames Water spent three weeks trying [...]

  • Water giants on collision course with Ofwat ahead of crunch ruling

    October 27, 2019

    Some of the water industry’s most prominent investors are said to have complained to the Treasury that regulator Ofwat is becoming politicised. Investors that control suppliers including Anglian, Yorkshire, Affinity, South East and South Staffs reportedly met with officials this month, in a bid to pre-empt Ofwat’s final publication of its financial demands for the [...]

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