Revolut pays compensation for waking customer up with push notifications June 17, 2026 The Treasury might be hoping to ease the Financial Ombudsman Service’s workload but there has been no slowdown in perplexing cases. In this week’s column, Samuel Norman tells the tale of Revolut and a sleep-starved customer. Is there an inappropriate time for a push notification? There is, according to one bank customer. Revolut found itself [...]
Investors ‘reluctant’ to splash cash on UK banks amid crisis in Number 10 June 15, 2026 UK banks’ stock prices are being slapped with a political risk premium, City analysts have warned, as turmoil in Downing Street threatens to rock the sector. The FTSE 350 bank index has had a choppy start to the year with financial stocks facing a hammering from the Iran war as investors trimmed their equities exposure. [...]
Revolut faced orders to fix ‘deficiencies’ in product launches in Europe June 10, 2026 Revolut faced a regulatory slap-down from the European Central Bank last year as restrictions were placed on its operations in the continent. Europe’s most valuable fintech company had its permission to release new products across the 27 countries covered in the European Economic Area temporarily suspended last summer. The bank was instructed to rectify “deficiencies” [...]
From mild to wild: What impact will AI have on banking jobs? June 10, 2026 Top banking bosses have issued their AI verdict after Standard Chartered stunned the sector with plans for sweeping job cuts last month. In this week’s column Samuel Norman looks at whether a reckoning could be on the horizon. The big-name banker must have known how the conversation would go when he arrived for lunch with [...]
Banks ‘not ready’ for motor finance scheme, says City watchdog June 9, 2026 The City watchdog has warned that motor finance lenders are “not as ready as we would expect” for the introduction of its long-awaited redress scheme. Nikhil Rathi, chief executive of the Financial Conduct Authority (FCA), has written to the Treasury Committee following inquiries around the legal challenges to its car mis-selling scheme. The regulator published [...]
Number of claims management firms halves after FCA clampdown June 1, 2026 The number of claims management firms authorised by the UK’s financial watchdog has nearly halved since the beginning of the decade after the regulator “raised the bar” for firms in the sector. A Freedom of Information request by financial services consultancy Broadstone revealed 483 claims management companies (CMCs) operate in the sector, compared with 942 [...]
Wise shares plummet as money transfer firm faces fraud investigation June 1, 2026 Shares in money transfer firm Wise have plummeted this morning as the fintech faces an investigation over allegations its accounts have been used for criminal activity. Prosecutors in Belgium opened an investigation last year after discovering Wise accounts had been flagged in hundreds of international criminal requests that spanned over 30 European countries. The transactions [...]
Jamie Dimon opens door to a $20bn JP Morgan takeover May 28, 2026 Jamie Dimon has kicked the door open to the prospect of JP Morgan completing a major takeover that would shake-up the global banking landscape. The Wall Street boss raised the idea of the bank spending as much as $20bn (£15bn) as it looks to capitalise on the freed up capital from deregulation reforms. “I do [...]
Vulnerable bank customers could face ‘higher barriers’ to redress in Treasury overhaul May 26, 2026 Warnings are being raised over a planned Treasury shake-up of financial services rules after an impact assessment revealed vulnerable customers could be excluded from receiving compensation when wronged. The government unveiled its Enhancing Financial Services Bill at the King’s Speech, which paved the way for reform to consumer redress protections through changes in the Consumer Credit [...]
UK finance workers weigh quitting over back-to-office mandates May 19, 2026 Financial services workers are weighing quitting their roles if their companies mandate office attendance amid a deepening feud between managers and employees. Nearly six in ten employees in the finance sector said requirements around their office presence is making them more likely to leave their role, according to new research from City recruiter Morgan McKinley. [...]